Registration Associate

Med Center Health • Bowling Green, KY

1d

About The Position

Provides clerical medical office support to facilitate daily operations. Duties include registering and discharging patients in a timely manner, pre-certification, scheduling, and coordinating services. The role may also require other major or minor duties not listed, and specific functions may change from time to time.

Requirements

• Previous medical office experience is preferred.
• High school graduate or equivalent is preferred.
• No certifications or licensure are required.

Nice To Haves

• Previous medical office experience.
• High school graduation or equivalent.

Responsibilities

• Answer telephone calls and route messages to appropriate personnel according to established office procedures.
• Greet patients, families, and visitors upon arrival and keep patients informed about delays.
• Perform clerical duties including patient reception, registration, maintenance of medical records, and scheduling appointments as needed.
• Enter and update patient information according to established office policies and procedures in a timely and efficient manner.
• Follow collection policy regarding payment of bad debt, co-pays, and self-pay balances.
• Discharge patients in a timely and efficient manner.
• Create and maintain accurate patient medical records, file incoming reports, and maintain the medical filing system according to established office procedures.
• Stay current on Medicare, Medicaid, Commercial Insurance, HMO, and PPO coding, diagnosis, and waiver requirements.
• Maintain the appointment schedule and pull patient charts before appointments.
• Complete opening and closing procedures and balance the day's receipts and deposits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED