AHS Sherman Medical Center

AHS•Sherman, TX

About The Position

The Registration Associate interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The position works closely with all facets of the Admitting department and uses a computer to input and retrieve data. The associate communicates with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients. The role requires maintaining proficiency in medical terminology. Special projects or other assignments may be assigned with completion expected within a specified timeframe.

Requirements

  • Customer service experience is required.
  • High school graduation or GED equivalent is required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work closely with all facets of the Admitting department.
  • Operate a computer to input and retrieve data.
  • Communicate with patients using age-specific techniques across neonatal, pediatric, adolescent, young adult, middle adult, and geriatric populations.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.
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