About The Position

The Registrar is responsible for the business functions of the radiology department and patient-focused service delivery. Duties include patient registration, insurance verification and notification, updating financial and demographic information, reception, and other assigned tasks. The role also supports patient and visitor navigation, chart and record handling, appointment scheduling, and department operations.

Requirements

  • High school graduate or GED.
  • 6–9 months of health care experience to become familiar with institutional policies and procedures is preferred.
  • Certified Application Counselor designation authorized by the New York State Department of Health is preferred if primary duties are related to a financial assistance program.

Nice To Haves

  • 6–9 months of health care experience.
  • Certified Application Counselor designation authorized by the New York State Department of Health, when primary duties are related to a financial assistance program.

Responsibilities

  • Greet and direct patients, visitors, and staff; provide information and referrals as appropriate.
  • Answer telephones and the call system promptly and courteously, direct calls to appropriate personnel or departments, take and deliver messages, and refer calls to appropriate staff.
  • Collect and distribute patient referral information received from affiliated physicians.
  • Escort visitors and patients to appropriate areas and provide information to assist them.
  • Distribute departmental reading materials, including the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights, and ensure the documents are readily available.
  • Register patients by entering or updating demographic, financial, and emergency-contact information in the computer system.
  • Verify demographic information and insurance coverage by interviewing the patient or a family member or friend.
  • Generate patient charts according to policy and procedure and attach pertinent information, such as emergency cards, Medicaid threshold documents, and EMS sheets.
  • Review discharged patient charts for diagnosis, physician signature, dictation code, menu, and required forms.
  • Process laboratory specimens by ensuring proper labeling, completed forms, and adherence to identification procedures.
  • File charts and retrieve old records.
  • Retrieve completed charts, addressograph plates, and supporting documents from the patient treatment area.
  • Enter data into required computerized systems and maintain the patient recall file.
  • Ensure papers and forms are stamped appropriately according to policy and procedure.
  • Log patients on or in to appropriate registration sheets or logs and reconcile log books.
  • Obtain consent signatures and make clinic appointments.
  • Maintain a safe, clean, and functional environment, remove trash, and bring physical-plant or equipment problems to managers’ attention.
  • Transport patients on stretchers or in wheelchairs as required.
  • Assist with interpreting as required by current protocols.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service