About The Position

The Registrar is responsible for the business functions of the department and patient-focused service delivery. Duties include registering patients; verifying insurance; updating financial, demographic, and emergency-contact information; receiving and directing visitors; and performing related administrative and patient-support duties. The role is based at Mount Sinai Hospital in Radiology Associates and is full time, Monday, Wednesday, Thursday, Friday, and Saturday, from 12 PM to 8 PM.

Requirements

  • High school graduate or GED.
  • Six to nine months of health care experience is preferred to become familiar with institutional policies and procedures.

Nice To Haves

  • Certified Application Counselor designation authorized by the New York State Department of Health, preferred if primary duties relate to the financial assistance program.

Responsibilities

  • Greet and direct patients, visitors, and staff; provide information and referrals when appropriate.
  • Answer telephone calls and the call system promptly and courteously, direct calls to appropriate personnel or departments, take and deliver messages, and refer callers to appropriate staff.
  • Collect and distribute patient referral information received from affiliated physicians.
  • Escort patients and visitors to appropriate areas and provide assistance and information.
  • Distribute departmental reading materials, including the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights, and ensure the documents are available.
  • Register patients by entering or updating demographic, financial, and emergency-contact information in the computer system.
  • Interview patients or their family members or friends to verify demographic information and insurance coverage.
  • Generate patient charts according to policy and procedure and attach relevant materials, such as emergency cards, Medicaid threshold information, and EMS sheets.
  • Review discharged patient charts for diagnosis, physician signature, dictation code, menu, and required forms.
  • Process laboratory specimens by ensuring appropriate labeling, completed forms, and compliance with identification procedures.
  • File charts and retrieve old records.
  • Retrieve completed charts, addressograph plates, and supporting documents from patient treatment areas.
  • Enter data into required computerized systems.
  • Maintain the patient recall file.
  • Ensure papers and forms are appropriately stamped.
  • Log patients on or in to the appropriate registration sheets or logs and reconcile log books.
  • Obtain signatures for consent.
  • Make clinic appointments.
  • Maintain a safe, clean, and functional environment; remove trash and bring physical-plant or equipment problems to managers' attention.
  • Transport patients on stretchers or in wheelchairs as required.
  • Assist with interpreting as required by current protocols.
  • Perform other duties as assigned.
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