Registrar

Wor-Wic Community College•Salisbury, MD

35d•Onsite

About The Position

Wor-Wic Community College is accepting applications for a registrar to serve as the primary custodian for the academic record. This position is accountable for the integrity, accuracy, security and confidentiality of all student records from matriculation through degree conferral and provides strategic leadership, operational oversight, and continuous process improvement. This position is required to periodically work evenings and weekends to support students and college-wide activities such as, but not limited to, commencement, orientation, registration, outreach events, and retention initiatives.

Requirements

Bachelor's degree
Five years of progressively responsible experience in higher education registrar operations, academic records administration or other relevant area
Two years of supervisory experience
Demonstrated ability to administer student information systems and databases; analyze quantitative and qualitative data to identify trends, patterns and opportunities for improvement; exercise sound judgment and objectivity; communicate effectively, both verbally and in writing; understand and serve students from diverse academic and socioeconomic backgrounds; and provide excellent leadership and customer service
Valid driver's license

Nice To Haves

A master's degree
Experience managing multiple academic terms
Experience with relevant enterprise, degree-audit, scheduling and curriculum management systems

Responsibilities

Oversees and maintains the college’s student information systems for registration, scheduling, and curricula functions and implements best practices; ensures compliance with and data integrity of student records; oversees record verification and record requests; updates systems to reflect current curriculum requirements; works with IT and institutional research colleagues to recommend and implement system changes; maintains accurate course listings/descriptions; updates campus community and provides training materials to system users specific to registration, scheduling, and curricula matters; and collaborates with CEWD to develop processes to maintain non-degree records
Works with deans and department heads to develop and maintain articulation and partnership agreements for course transfer with four-year institutions; serves as the college’s lead transfer representative; ensures compliance with initiatives such as the Maryland Transfer with Success Act; makes updates to software and databases as required; helps to create and maintain college transfer policies; and prepares, analyzes and reports on transfer data
As subject matter expert, provides leadership, guidance and training, and ensures full compliance with all applicable regulations, college policies and academic standards related to student records, including but not limited to the Family Educational Rights and Privacy Act (FERPA), federal Title IV enrollment reporting requirements, U.S. Department of Veterans Affairs education benefit certification requirements, and National Junior College Athletic Association (NJCAA) regulations
Maintains all credit for prior learning awards and makes recommendations to leadership when there are opportunities to expand or modify these awards; performs student degree audits to determine eligibility for graduation and informs students of their status; disseminates graduate information to campus departments; and resolves graduation requirement issues
Collaborates with internal stakeholders to inform, develop, interpret and enforce applicable academic, student and administrative policies; consults with faculty and staff regarding new and changing programs and courses; and serves on assigned committees
Oversees transactions associated with the credit student registration process, including add/drop, enrollment, attendance, grade reporting, course substitutions, and change of grade approvals
Serves as an enrollment coach by discussing career choices and basic financial aid processes, determining placement status, and helping students review and select their academic program or non-credit courses
Manages and/or contributes to the annual and five-year comprehensive department assessment process
Performs other duties as assigned