Registrar - Rockville

Trinity Health • Rockville, MD

7h • Onsite

About The Position

The Registrar is responsible for servicing all areas and completing tasks related to the front desk of a physician practice. As a client-facing professional, the Registrar helps represent the practice in the community. The role serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts. It also supports patient satisfaction, provider time, and treatment-room utilization through appointment scheduling, and helps obtain revenue by recording and updating financial information, collecting charges, managing patient credit, and processing third-party claims. The Registrar protects patient rights by maintaining the confidentiality of medical, personal, and financial information and contributes to the team by completing related duties as needed.

The position is based at Holy Cross Health Center in Rockville, Maryland, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The hourly pay range is $18.00–$22.71, based on experience, skills, and education; the range may vary by location. Benefits available from the first day of employment include medical, dental, vision, mental health, paid time off, 403(b), education assistance, and voluntary benefits. The employer also highlights flexible schedules, free parking, and a Referral Rewards Program.

Requirements

• High school diploma or equivalent.
• At least one year of physician office experience is preferred.

Nice To Haves

• At least one year of physician office experience.

Responsibilities

• Greet and assist patients.
• Schedule appointments in person or by telephone.
• Maintain patient records and accounts.
• Optimize patient satisfaction, provider time, and treatment-room utilization through appointment scheduling.
• Record and update financial information.
• Record and collect patient charges.
• Control credit extended to patients.
• File, collect, and expedite third-party claims.
• Maintain confidentiality of patients’ medical, personal, and financial information.
• Complete related duties as needed to contribute to the team.

Benefits

• Medical, dental, vision, and mental health benefits available from the first day of employment.
• Paid time off available from the first day of employment.
• 403(b) available from the first day of employment.
• Education assistance available from the first day of employment.
• Voluntary benefits, including pet insurance, accident insurance, and hospital indemnity insurance.
• Flexible schedules.
• Free parking.
• Referral Rewards Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED