Registrar

Western Washington University•Bellingham, WA

1d•$115,776 - $150,510

About The Position

The University Registrar provides strategic direction for the Registrar’s Office and oversees the integrity, accuracy, security, and regulatory compliance of the university’s academic records. This position provides oversight for all Registrar’s Office functions and the effective administration of the student information system. Responsibilities include registration; student academic records; degree evaluation and conferral; commencement; student certification services; transcripts; athletic eligibility and certification; residency review; transfer credit evaluation; course scheduling; publications, including the schedule of classes, catalog, and university calendar; exam scheduling; scoring services; enrollment reporting and data management; some tuition waiver programs; and residency classification. The University Registrar serves as a member of the Enrollment Management leadership team and plays a key role in the development, implementation, and assessment of strategic enrollment initiatives while working collaboratively with colleagues across the university to advance student success and institutional priorities. The Registrar is responsible for student records administration, FERPA compliance, institutional certification processes, academic systems administration and data governance, and the development and administration of academic and administrative policies affecting students and courses. Leads and develops a dynamic team by overseeing the recruitment, supervision, professional development, and evaluation of Registrar's Office staff.

Requirements

Bachelor’s degree
Progressive management experience in operational management, preferably in a higher education registrar’s office
Demonstrated experience with supervising staff.
Experience analyzing and interpreting data to support decision making for leadership.

Nice To Haves

Master’s degree or terminal degree
Prior experience serving as a University Registrar in a public, master’s granting institution
Demonstrated strong focus on the student experience and student success
Strong record of successful team building and commitment to diversity, equity, and inclusion
Demonstrated professional record of collaboration and partnering with faculty and leadership.

Responsibilities

Provide leadership and oversight to all Registrar’s Office functions
Foster and maintain an environment that promotes diversity, equity, inclusion, access, and belonging
Supervise, train, manage, evaluate, and develop staff within the office
Serve on university committees and represent Western on state-wide committees and organizations in support of inter-institutional policies, agreements, and data management and reporting
Manage the budget of the Registrar’s Office, which includes both funding from the state and from revenue generating sources
Serves as the institutional steward for student academic data and collaborates with Institutional Effectiveness, Information Technology, Enrollment Management, and Academic Affairs to establish data governance standards, ensure data quality, and support institutional planning, compliance reporting, accreditation, and decision-making.
Lead continuous process improvement initiatives that enhance operational efficiency, service delivery, data accuracy, compliance, and the student experience.
Oversee the review and validation of student academic records to ensure their accuracy, integrity, and compliance with university policies and regulatory requirements.
Establish and maintain effective relationships with faculty and academic partners across campus, collaborating on issues relating to curriculum, university policies, and other areas of Registrar responsibility
Ensure the accurate awarding of academic credit in accordance with university policy
Work closely with partners on campus to ensure appropriate security of data and protection of sensitive and personally identifiable information
Administer all functions relating to confidential student data, including FERPA training and FERPA compliance.
Issue official transcripts and certifications, ensuring compliance with FERPA
Advise and consult on academic policies, curriculum data management, and other academic matters on a regular basis, including with colleges and departments, the Provost’s Office, the Graduate School, the Faculty Senate, Academic Coordinating Commission, and the Academic Advising and Student Success Center
Oversee the collection, validation, analysis, and reporting of student and academic data to support institutional planning, compliance, accreditation, and external reporting requirements.
Oversee the effective use of systems for student information, document imaging, academic planning and degree progress, course scheduling, university catalog, and other systems
Devise proactive initiatives, using data and systems, to assist in the overall effort to address challenges in retention and graduation rates, including the achievement gap.
Lead the strategic evaluation, implementation, optimization, and governance of student information systems, degree audit technologies, curriculum management applications, scheduling systems, transcript services, and related technologies that support academic operations and student success.
Oversee course scheduling and exam scheduling
In coordination with the Faculty Senate and the Academic Coordinating Commission, maintain and publish the university catalog
Coordinate the publishing of the academic calendar and related calendars.
Other Duties as Assigned