Registrar

YMCA-YWCA of Winnipeg•Winnipeg, MB

16h•Onsite

About The Position

The Registrar is responsible for the shared duties related to Philanthropy and engagement, child care, camp registration as well as basic reception support in an office environment. Working as part of a team, the Registrar will also provide administrative support to other areas of the association.

Requirements

1 year experience in an office environment
2 years experience in a customer service role
Strong computer skills, accurate data entry skills and great attention to detail
Strong organization and time management skills
Proven ability to manage multiple tasks and changing priorities
Excellent customer service skills with the ability to deal with challenging situations

Nice To Haves

Database experience is an asset

Responsibilities

Manages camp and child care program registration, including new participants, groups, updates and withdrawals
Receives, processes and monitors fee payments and refunds on client’s accounts
Manages camp subsidy application process including evaluation and communication, maintaining confidentiality and compassion
Accurately maintain the registration database
Accurately receive, process and monitor payments and apply subsidies
Maintains communications with parents/guardians in the form of emailing, mailing and on the phone regarding waitlists, registration and accounts receivable
Coordinate busses for campers and oversee their departure and arrival
Prepare and issue official tax receipts for donors
Enter constituent information into Fund Raising database
Package materials for use by volunteers and prospective donors
Assist with preparation of campaign volunteer training manuals
Prepare campaign reports as required and filing campaign records
Provides additional support to the larger team as needed