Registrar Systems and Degree Requirements Coordinator

Southern Oregon University•Ashland, OR

12h•Hybrid

About The Position

The Registrar Systems and Degree Requirements Coordinator reports to the University Registrar and has coordinative responsibility for the overall academic records enterprise of the University while collaborating with other members of the Office of the Registrar. The Registrar Systems and Degree Requirements Coordinator supports the operations of the Registrar's Office through management of academic requirements, student registration processes, and functional support of Workday Student. This position is responsible for building and maintaining degree requirements within Workday Student, assisting students, faculty, and staff with system-related processes, and performing a variety of administrative and operational duties to support accurate academic records and student success.

Requirements

A basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study.
At least one year of related work experience.

Nice To Haves

Two years of experience as a program specialist or support specialist, which included administrative support for a project, program, or operation.
Administrative support includes those duties beyond clerical/secretarial, such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR an equivalent combination of training and experience.
One year of postsecondary education may be substituted for up to one year of the experience.
Bachelor's degree in a disciplinary area related to this position.
Experience with Workday Student or another student information system.
Ability to learn new systems, analyze, and troubleshoot existing systems.
Experience working in an applicable higher education setting.
Experience with lead work responsibility or coordination of office procedures.
Knowledge and experience using computer programs, including proficiency with databases and the Microsoft Office suite.

Responsibilities

Serve as a primary institutional contact, functional expert, and trainer in the University of the Registrar's Office for curriculum and degree requirements.
Build, configure, test, and maintain degree requirements, academic policies, and program structures within Workday Student.
Update curriculum requirements based on approved catalog and curriculum changes.
Ensure accuracy and integrity of degree audits and academic progress rules.
Collaborate with academic departments and campus partners to implement curriculum updates and resolve issues.
Assist with testing and validation of system changes, updates, and enhancements related to academic requirements.
Serve as a functional support resource for Workday Student processes within the Registrar's Office.
Troubleshoot system issues and coordinate resolutions with campus stakeholders and technical teams.
Develop and maintain documentation, procedures, and training materials related to Workday Student functions.
Provide user support and training to faculty, staff, and students on Registrar-related Workday Processes.
Participate in system testing, upgrades, and continuous process improvement initiatives.
Assist students, faculty, and advisors with the interpretation of registration policies.
Verify and maintain student information procedures.
Perform general administrative tasks to support Registrar's Office operations.
Maintain confidential student records in compliance with institutional policy and FERPA regulations.
Support office communication, scheduling, and workflow coordination.
Ensure that systems associated with academic records are well-maintained, accurate, supported, and accessible.
Create and maintain appropriate forms, documentation, user guides, and training manuals associated with academic records.
Other duties as assigned.