Registrar Specialist

University of Colorado•Hybrid, CO

2d•$48,989 - $56,000•Hybrid

About The Position

As a part of the CU Anschutz Office of the Registrar team, the Intermediate Registrar Specialist serves as a key point of contact for the Office of the Registrar and manages core registration and student records functions. This position is responsible for maintaining the integrity and accuracy of student academic records, facilitating accurate and efficient registration and enrollment processes, and providing high-quality customer service to students, faculty, and staff. The role requires sound judgment in the application of academic policies, adherence to state and federal regulations, and proactive collaboration with campus partners. Under the guidance of the Senior Associate Registrar, work includes evaluating and processing complex registration and record update requests, coordinating batch enrollment and system updates, resolving data discrepancies, providing guidance on registration and grading processes, managing transcript operations, and ensuring compliance with FERPA, accreditation standards, and institutional policies. The position may also contribute to process improvement, documentation, and training of staff on records and registration procedures.

Requirements

A bachelor’s degree from an accredited institution of higher education.
One year of professional level experience in any of the following areas: Registrar, records, enrollment, or academic services.
Experience delivering customer service in an academic, student services, or similarly complex environment.
Applicants must meet minimum qualifications at the time of hire.

Nice To Haves

Experience working in a Registrar’s Office.
Experience working with graduate and professional students, especially those in health-related programs.
Experience working with Oracle PeopleSoft Campus Solutions or other student information software.
Experience working with Federal and State regulations.
Experience maintaining confidential records.
Experience with data entry.

Responsibilities

Independently processes and reviews a variety of registrar forms verifying accuracy, compliance, required approvals, and deadlines.
Coordinates batch enrollment requests with schools, colleges, and programs, resolving errors through research and consultation from Registrar leadership as needed.
Validates and audits student record data including enrollment, tuition classification, and academic program configuration, using system tools and reports.
Assists with complex duplicate record analysis and resolution.
Serves students, faculty, and staff, via phone, email, in person, and virtual platforms.
Provides accurate guidance on registration-related policies and procedures, escalating complex issues when appropriate.
Demonstrates accountability for timely and professional service outcomes.
Independently manages transcript orders and resolves exceptions within the transcript processing system.
Maintains documentation to support audit and compliance requirements.
Processes enrollment and degree verifications while ensuring compliance with FERPA and service-level standards.
Uploads and indexes documentation into the imaging system to ensure accurate record-keeping.
Supports data validation for residency/tuition classification, the catalog, graduation processing, and curriculum records.
Uses reporting tools to identify and address data gaps or outstanding academic requirements, such as missing grades.
Collaborates with CU campus registrar offices and the CU system office to support shared systems and cross-campus processes.
Performs other duties as assigned, consistent with the intermediate professional level.