Registrar's Office Support

Holy Family University • Philadelphia, PA

6d • Onsite

About The Position

In support of the Registrar and Associate Registrars, this position is responsible for registration and administrative tasks. The role requires technical efficiency in data entry and Microsoft Office, a student-service attitude, the ability to handle multiple tasks, and the ability to work cooperatively and collaboratively with university administration, faculty, staff, and students. Employees must understand the mission of Catholic higher education and be committed to the core values, mission, goals, and objectives of Holy Family University. This is an in-person position.

The position responds to inquiries about university policies and procedures related to records, registration, scheduling, and other Registrar’s Office business; manages the office email; processes forms and requests; handles ad-hoc academic room requests using Ad Astra scheduling software; and assists with data integrity and usability projects. It also maintains the office supplies list and submits order requests to the Registrar. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• General office experience.
• Good interpersonal communication skills.
• Strong organizational skills and attention to detail.
• Experience in a Windows environment, particularly the Microsoft Office suite including Word.
• Accurate data-entry skills.
• A team-player attitude and willingness to learn.
• Ability to handle multiple tasks and work cooperatively and collaboratively with university administration, faculty, staff, and students.
• Understanding of and commitment to the mission, core values, goals, and objectives of Holy Family University and Catholic higher education.

Nice To Haves

• Bachelor’s degree preferred.
• Experience in higher education preferred.
• Experience with Excel is helpful.

Responsibilities

• Respond to telephone calls and walk-in inquiries from students, the external community, faculty, staff, and administrators about university policies and procedures regarding records, registration, scheduling, and other Registrar’s Office business.
• Manage the Registrar’s Office email.
• Process forms and requests submitted to the Registrar’s Office, including Add/Drop forms, Grade Report requests, Leaves and Withdraw, Registration Populations, and Independent Study requests.
• Process ad-hoc academic room requests using Ad Astra scheduling software.
• Assist the Registrar and Assistant Registrars with projects focused on data integrity and usability.
• Maintain the office supplies list and submit order requests to the Registrar.
• Perform other duties as assigned.
• Accomplish assigned duties efficiently, effectively, and competently, and strive for improvement and excellence.
• Demonstrate the University’s core values and work harmoniously with diverse students, faculty, staff, and members of the public.
• Follow University policies, rules, regulations, and guidelines.

Benefits

• Medical, prescription, dental, and vision coverage.
• Commuter benefits for transit and parking through pre-tax payroll deductions.
• Half-day Fridays in the summer.
• 403(b) retirement plan with a discretionary match up to 5%, vested immediately.
• 12 paid holidays, vacation, personal and sick days, and a week off for Winter Break.
• 100% tuition remission for employees or dependents pursuing a first undergraduate degree.
• 100% tuition remission for employees pursuing a first master’s or doctoral degree.
• 50% tuition discount for eligible dependents pursuing a first master’s or doctoral degree.
• 50% discount for Alpha House Nursery, Pre-K, and Kindergarten.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED