Working Warhawk - Registrar's Office Student Assistant

Auburn University Montgomery • Montgomery, AL

12h • Onsite

About The Position

The Registrar's Office Student Assistant provides support to the Registrar's Office staff in various capacities and functions. This role involves answering the phone, providing administrative support, data entry, and other assigned duties. The assistant will engage with students, guests, and other university personnel, answering questions, assisting with processes and physical directions, and providing excellent customer service. Tasks include assisting with registration, FERPA questions/paperwork, uploading documents to student records, and graduation ceremonies. The role also involves printing, copying, and student data entry. The assistant must become knowledgeable about university records policies, be committed to student information privacy, and be willing to assist where needed. Once trained, the assistant should be able to handle day-to-day questions and issues with minimal direct supervision. Other duties and responsibilities may be assigned.

Requirements

• Dependable and hard-working, with attention to detail.
• Enthusiasm to positively represent AUM and the Registrar’s Office.
• Knowledge of AUM programs and services to students.
• Excellent customer service skills.
• Excellent verbal communication skills, in both one-on-one and on the phone.
• Ability to work within diverse groups.
• Ability to manage time effectively and react quickly to multiple, competing demands.

Responsibilities

• Provide support to the Registrar's Office staff in various capacities and functions, including answering the phone, administrative support, data entry, and other duties as assigned.
• Engage with students, guests and other university personnel, answering questions, assisting with both process and physical directions and providing excellent customer service.
• Assist with office tasks, including but not limited to: registration, FERPA questions/ paperwork, uploading documents to student record and graduation ceremonies.
• Printing, copying, and student data entry.
• Become well versed in university records policies, be committed to the privacy of student information, and be willing to help where needed.
• Be able to handle day-to-day questions and issues with little direct supervision once trained.
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed