Registrar Lead

CommonSpirit Health • Mesa, AZ

21d • Onsite

About The Position

Where You’ll Work Hello Humankindness Where You Will Thrive. Where You Will Make a Difference. Where Collaboration Amplifies Care. At AZ General Hospital Mesa, you're not just joining a team – you're becoming a vital part of a community's well-being. As a 50-bed non-profit facility, we're dedicated to delivering compassionate, high-quality healthcare to Mesa and its surrounding communities. Every day, you'll see the direct impact of your work, whether it's comforting a patient, collaborating with a colleague, or innovating solutions that improve lives. Our commitment to excellence is further strengthened through our close collaboration with Mercy Gilbert Medical Center, expanding our capabilities and offering a broader spectrum of patient care experiences and professional development opportunities. But your impact extends even further. We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This vast network means unparalleled opportunities for growth, learning, and making a difference on a grander scale, impacting nearly 1 in 4 U.S. residents. If you are driven by a commitment to social justice, passionate about health equity, and eager to contribute to new, innovative ways of delivering care within a highly collaborative environment, then look no further. This isn't just a job; it's a calling, and you belong right here with us. Come build a fulfilling career where your values align with your work, and your contribution truly matters.

Requirements

• High School Graduate/GED
• One (1) year of recent medical office, hospital registration or banking experience
• American Heart Association Basic Life Support (BLS)

Nice To Haves

• Associates degree or a combination of education and job-related experience
• One (1) year of management, supervisor or lead experience
• Service recovery & conflict resolution
• Medical terminology, insurance verification, collections, schedule creation and maintenance

Responsibilities

• Provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.
• Meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections.
• Responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions.
• Meticulously adhere to all credit card handling processes due to potential access to sensitive third-party credit card information.
• Courteously and professionally greet patients.
• Obtain accurate demographic insurance information.
• Correctly code and verify insurance coverage.
• Collect estimated patient responsibility or screen patient for assistance programs.
• Answer all incoming calls to the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED