Registered Veterinary Technician

Petco•Torrance, CA

1d•Onsite

About The Position

The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners. All hospital partners are responsible for performing duties in a way that creates an environment in which: The patient’s needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Petco has been "where the pets go" for more than 60 years, providing everything pets need to live their best lives, from their favorite meals and toys, to trusted supplies and expert support from people who understand because they live it. Petco believes in the universal truths of pet parenthood and is there for every tail wag, vet visit, and step of the way. The company is 29,000+ strong and together they nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, Petco founded Petco Love, which supports thousands of local animal welfare groups nationwide and has helped find homes for approximately 7 million animals through in-store adoption events.

Requirements

College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.
Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.
Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.
Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.
Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.
Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.
Participate in the training of new staff members and general dissemination of knowledge as required.
Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.
Perform additional duties as assigned.
Provide backup phone and front desk support as needed.