Registered Technician Specialist #01426

DHRM • Richmond, VA

2d

About The Position

The Virginia Department of Agriculture and Consumer Services (VDACS), Division of Consumer Protection, is seeking a Registered Technician Specialist for the Office of Pesticide Services. The position administers certification of entry-level pesticide applicators to help ensure that applicators certified by the Commonwealth of Virginia have the training, experience, knowledge, and skills to control pests safely and effectively.

The role processes certification and recertification applications for Registered Technicians, administers and grades examinations, enters grades, safeguards pesticide certification exams, and issues certificates to qualified individuals. It also supports the daily scanning, routing, and indexing of applicator and business records in an electronic document management system. The position regularly interacts with prospective and certified applicators in Virginia’s pesticide industries and with the public to communicate program services and regulatory requirements.

Once onboarded, the position may be eligible for telework opportunities, subject to approval under the Commonwealth’s telework policy.

Requirements

• High school diploma or GED.
• Knowledge of standard office procedures and administrative support practices.
• Proficiency with the MS Office Suite and ability to learn new software and database systems.
• Ability to learn, apply, and explain program requirements, policies, and procedures.
• Ability to review and process applications accurately, organize and prioritize work, prepare routine correspondence and reports, and maintain accurate records.
• Ability to work effectively in a fast-paced, high-volume office environment.
• Effective oral and written communication skills with coworkers, customers, and the public, while providing excellent customer service.
• Ability to present a professional and positive image to the public in person, by telephone, and in writing.

Nice To Haves

• Experience providing administrative or clerical support.
• Experience using databases or electronic document management systems.
• Previous work experience with a regulatory agency or direct experience with pesticide laws and regulations.
• An equivalent combination of training and experience indicating possession of the required knowledge and abilities may substitute for the stated education and experience.

Responsibilities

• Receive, review for completeness, and process applications for Registered Technician certification and recertification.
• Administer examinations, grade them, and enter examination grades.
• Safeguard pesticide certification examinations.
• Issue certificates to qualified individuals.
• Scan, route, and index applicator and business records in an electronic document management system on a daily basis.
• Communicate program services and regulatory requirements to prospective and certified applicators and the public.
• Prepare routine correspondence and reports, maintain accurate records, and provide customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED