Assistant Manager (01426) - 3900 South 7th Street

Domino's Franchise•Louisville, KY

1d•Onsite

About The Position

The Assistant Manager works alongside the Store Manager to drive operational excellence, foster a positive team environment, and deliver exceptional customer experiences. The role supports team growth and development while maintaining high performance standards. It involves overseeing daily store operations, leading staff, serving customers, managing inventory and transactions, and supporting sales and continuous-improvement efforts in a fast-paced store environment. The assistant manager may manage a shift staff of 3 to 15 people and must be willing to work when the team needs support, including evenings, weekends, and holidays. The stores are open 365 days a year.

Requirements

Proven customer service experience, preferably in retail or food service.
Experience leading a team and the ability to motivate, manage, and develop team members.
Excellent communication and interpersonal skills.
Basic mathematics, problem-solving, and analytical skills.
Flexibility to work varied hours, including evenings, weekends, and holidays.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Proficiency with point-of-sale (POS) systems and basic computer skills.
Strong time management and organizational abilities.
Ability to remain calm, focused, and decisive under pressure.
Commitment to maintaining a clean, safe, and secure work environment.
Experience with inventory management and financial reconciliation.
Conflict resolution and de-escalation skills.
Clean driving record and ability to pass a Motor Vehicle Record check.
Access to a reliable, insured vehicle and a valid driver's license.
At least 18 years old.

Nice To Haves

High school diploma or equivalent.
Food safety certification, or willingness to obtain one.

Responsibilities

Oversee daily store operations and ensure adherence to company policies, procedures, and safety standards.
Lead, motivate, mentor, and develop team members, including onboarding and ongoing skills development.
Address customer inquiries, complaints, and feedback professionally and efficiently.
Manage inventory control, stock rotation, and ordering.
Maintain store cleanliness, organization, and visual merchandising standards.
Process customer transactions and manage cash handling and financial records.
Support the Store Manager in analyzing sales data, identifying trends, and implementing strategies to achieve revenue targets.
Implement and maintain safety and security procedures for team members and customers.
Adapt to changing priorities and manage multiple responsibilities in a fast-paced environment.
Analyze operational metrics and provide feedback to support continuous improvement.
Manage a shift team of approximately 3 to 15 people.
Model high standards for punctuality, attitude, customer and coworker interactions, and appearance.