Registered Technician Specialist #01426

Virginia Information Technologies Agency•Richmond, VA
•$35,012 - $57,034•Onsite

About The Position

The Virginia Department of Agriculture and Consumer Services, Division of Consumer Protection, is hiring a Registered Technician Specialist for the Office of Pesticide Services. The position administers certification of entry-level pesticide applicators to help ensure that Virginia-certified applicators have the training, experience, knowledge, and skills to control pests safely and effectively. The role processes certification and recertification applications, administers and grades examinations, records grades, safeguards exams, issues certificates to qualified individuals, and scans, routes, and indexes applicator and business records in an electronic document management system. It also involves frequent interaction with prospective and certified pesticide applicators and the public to explain program services and regulatory requirements. Once onboarded, the position may be eligible for telework, subject to approval under the Commonwealth's telework policy.

Requirements

  • High school diploma or GED.
  • Knowledge of standard office procedures and administrative support practices.
  • Proficiency with Microsoft Office Suite and ability to learn new software and database systems.
  • Ability to learn, apply, and explain program requirements, policies, and procedures.
  • Ability to review and process applications accurately, organize and prioritize work, prepare routine correspondence and reports, and maintain accurate records.
  • Ability to work effectively in a fast-paced, high-volume office environment.
  • Effective oral and written communication with coworkers, customers, and the public, while providing excellent customer service.
  • Ability to present a professional and positive image to the public in person, by telephone, and in written communication.

Nice To Haves

  • Experience providing administrative or clerical support.
  • Experience using databases or electronic document management systems.
  • Previous work experience with a regulatory agency or direct experience with pesticide laws and regulations.
  • An equivalent combination of training and experience indicating possession of the required knowledge and abilities may substitute for the stated education and experience.

Responsibilities

  • Receive, review for completeness, and process Registered Technician certification and recertification applications.
  • Administer examinations, grade them, and enter grades.
  • Safeguard pesticide certification examinations.
  • Issue certificates to qualified individuals.
  • Scan, route, and index applicator and business records in an electronic document management system.
  • Communicate program services and regulatory requirements to prospective and certified applicators and the public.
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