Registered Nurse - Bilingual Spanish Required

CVS Health•New York, NY

1d•$72,627 - $155,538•Onsite

About The Position

The Center Nurse is a clinical care team member at Oak Street Health who works within a value-based care model focused on patient health outcomes and long-term wellness. The nurse uses care standards, guidelines, and pathways to support patient health and prevent complications. The role promotes quality care through clinical assessments, chronic condition management, and collaboration with the care team to reduce avoidable hospitalizations. The Center Nurse also supports effective communication and delegation to foster a welcoming environment and help the team deliver high-quality care. The Center Nurse reports to the Practice Manager. The role includes patient assessment and triage, chronic condition management, skilled nursing procedures, patient and caregiver education, medication reviews, onsite testing, follow-up on abnormal laboratory results, care coordination, and clinical documentation. The nurse also contributes to team meetings, clinical compliance, patient safety, and ongoing professional development.

Requirements

Active, unrestricted Registered Nurse licensure in the state of residence.
BLS or CPR certification.
Fluent written and spoken English.
U.S. work authorization.
Electronic Medical Record (EMR) experience.
Ability to maintain patient confidentiality and handle information confidentially.
Ability to assess patients without face-to-face interaction, with strong communication and assessment skills.

Nice To Haves

Ability to collaborate and communicate with members of an interdisciplinary care team.
Excellent computer skills, including the ability to read, interpret, and analyze data from various computer systems.
Effective problem-solving and prioritization skills.
At least 2 years of healthcare experience working as an RN.
Previous experience in a clinic setting.
Ability to work independently.
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served.

Responsibilities

Assess and prioritize walk-in and telephone triage patients to ensure they receive an appropriate level of care and avoid unnecessary hospital visits.
Carry out protocol-driven chronic condition management.
Perform skilled nursing procedures, including wound care and medication administration, including vaccines.
Provide patients and caregivers with education about chronic conditions and preventative care in person, by phone, or in group settings.
Conduct nurse-led medication reviews to support patient safety and adherence.
Conduct onsite testing, including point-of-care labs, EKGs, and specimen collection, and use patient data to identify gaps in preventative screenings in compliance with state scope of practice.
Review and act promptly on high-priority abnormal laboratory results.
Partner with providers and the interdisciplinary team to manage complex care plans and coordinate weekly transitions from hospital to clinic.
Use standardized protocols for medication management, prescription renewals, and prior authorizations.
Manage clinical communications, complete tasks, and close patient visit encounters in a timely manner.
Delegate to medical assistants and phlebotomists as needed to support patient flow and efficiency.
Support coordination, integration, communication, and implementation of nursing practice and standard operating procedures.
Identify barriers to optimal care, including physical, cognitive, language, literacy, socioeconomic, cultural, and behavioral barriers.
Create a welcoming environment that meets the needs of patients, communities, families, and teams.
Deliver an exceptional patient experience through service, responsiveness, and respectful care.
Provide a key clinical perspective in daily care team meetings to align patient priorities and clinic operations.
Serve as a support and resource for nursing staff, other clinical staff, and providers.
Ensure clinical compliance with patient safety initiatives and reporting.
Provide emergency care in accordance with organizational procedure.
Engage in self-evaluation and participate in activities that promote professional growth and development.
Maintain current nursing knowledge and competence to fulfill Center Nurse responsibilities.
Stay aware of current patient-centered, evidence-based practice and consider applicable research in care delivery.
Identify and appropriately report professional misconduct.
Perform other related duties as assigned.