Registered Nurse (Massachusetts)

Tuesday Health•Massachusetts, MA
•Remote

About The Position

Tuesday Health is a value-based palliative care provider group focused on serious illness and end-of-life care. Its interdisciplinary teams provide goal-centered care to alleviate physical symptoms and emotional stress for individuals and caregivers, reduce avoidable hospitalizations, and improve quality of life at home. The Complex Care Navigator RN is a key leader in delivering comprehensive, person-centered care to people with serious illness. The RN administers and interprets assessments and screening tools, helps prioritize member needs, develops individualized care plans with the multidisciplinary team, and leads care coordination through participation in internal and joint rounds. The role uses Tuesday Health’s electronic systems and tools to support coordinated care, while building empathetic, trusting relationships with members. This is a remote position for someone located in Massachusetts, with multiple onsite sessions each year for collaboration and team building.

Requirements

  • Hold an active, unrestricted Registered Nurse license in Massachusetts without board action.
  • Have experience working in a multidisciplinary care model across network providers, health plan care management support, and employed clinicians.
  • Demonstrate strong communication and organizational skills.
  • Be able to multitask and work under pressure without sacrificing a positive member experience.
  • Know when to escalate and be able to act professionally in an emergent situation.
  • Have strong technical skills for navigating documentation systems and tools, and the ability to learn new systems.
  • Have strong written communication skills.
  • Be able to drive during daytime, nighttime, or inclement weather.
  • Have a valid driver’s license and safe driving record.
  • Maintain state-minimum automobile insurance coverage.
  • Be comfortable with change and ambiguity, including rapid changes in the business, strategy, organization, and priorities.
  • Be located in Massachusetts.

Nice To Haves

  • Experience in a clinical or medical setting is preferred.

Responsibilities

  • Administer assessments and screening tools at different points in the care timeline.
  • Interpret assessment and screening responses and support prioritization of member needs.
  • Develop care plans as an accountable member of the multidisciplinary care team.
  • Lead internal and joint rounds to support an optimal, coordinated member experience.
  • Learn and use Tuesday Health’s electronic systems, tools, and technology to coordinate care.
  • Build strong, trusting relationships with members through listening and empathy.
  • Serve as the coordinator or “quarterback” of the multidisciplinary team caring for members with serious illness.

Benefits

  • Competitive compensation.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Paid time off and holidays.
  • Employer 401(k) match.
  • Remote work with multiple onsite sessions each year for collaboration and team building.
  • Inclusive team environment with opportunities to collaborate, give candid feedback, and bring one’s authentic self to work.
  • Meaningful work supporting the company’s mission, patients, and colleagues.
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