Licensed Practical Nurse (Lynn, Massachusetts)

Tuesday Health • Lynn, MA

7h • $90,000 - $95,000 • Remote

About The Position

The Complex Care Navigator LPN delivers coordinated, compassionate care to members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey, prioritizes member needs based on assessment results, and collaborates with the interdisciplinary team to develop and carry out individualized care plans. The role supports seamless communication, participates in care rounds, and uses Tuesday Health’s electronic tools to optimize members’ experience. Trust-building, empathy, and consistent member engagement are central to this person-centered approach.

Tuesday Health is a value-based palliative care provider group focused on improving serious illness and end-of-life care. Its interdisciplinary teams aim to alleviate physical symptoms and emotional stress, reduce avoidable hospitalizations, and improve quality of life in the places members call home.

Requirements

• Active, unrestricted Licensed Practical Nurse license in Massachusetts with no board action.
• Experience in a multidisciplinary care model working across network providers, health plan care management support, and employed clinicians.
• Strong communication and organization skills.
• Ability to multitask and work under pressure without sacrificing a positive member experience.
• Ability to recognize when to escalate and to act professionally in potentially emergent situations.
• Strong technical skills for navigating documentation systems and tools, and ability to learn new systems.
• Strong written skills.
• Ability to drive during daytime, nighttime, or inclement weather.
• Valid driver’s license with a safe driving record.
• State minimum automobile insurance coverage.
• Comfort with change and ambiguity in a rapidly evolving business.

Nice To Haves

• Experience in a clinical or medical setting.

Responsibilities

• Administer clinical assessments and screening tools at different points in the care timeline, with support from nurse practitioners and registered nurses.
• Prioritize needs based on assessment results and task the interdisciplinary care team.
• Be accountable for care plan development within the multidisciplinary care team.
• Participate in internal and joint rounds to support an optimal, coordinated member experience.
• Learn and use Tuesday Health’s electronic systems, tools, and technology to coordinate care.
• Build strong, trusting relationships with members through listening and empathy.
• Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness.

Benefits

• Competitive compensation.
• Medical, dental, vision, and life insurance.
• Paid time off and holidays.
• Employer 401(k) match.
• Remote work with multiple onsite sessions each year for collaboration and team building.
• Inclusive team environment with opportunities to offer feedback and make an impact.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed