Registered Nurse (RN-CN1), Transfer Center ,Full- Time, Days , ONA

UC Health•Cincinnati, OH

About The Position

The Registered Nurse provides clinical oversight and support for hospital patient throughput and the inpatient discharge process. The role monitors discharge readiness and the appropriateness of waiting for transportation in the Discharge Hospitality Center, completes discharge paperwork in the Electronic Medical Record, removes medical devices such as IVs and telemetry equipment, and provides discharge education. The nurse collaborates with case managers, physicians, direct care nurses, and other care providers to promote patient safety and understanding of discharge instructions and timing, while proactively identifying barriers to throughput and discharge. The position also conducts post-discharge outreach to UC Health patients, responds to patient and family questions and health needs, and follows up on concerns to ensure appropriate actions are taken. It coordinates care progression and discharge priorities with hospital teams, analyzes throughput data, supports capacity planning and performance improvement, and promotes patient-centered teamwork and professional leadership.

Requirements

Associate degree in Nursing.
Active Ohio Registered Nurse license.
3 to 5 years of experience in an acute care inpatient hospital setting.

Nice To Haves

Bachelor’s degree.

Responsibilities

Use collaborative communication to keep care teams and patients updated on throughput needs, involving the bedside nurse in communications about discharge or patient movement.
Collaborate with the House Supervisor and Capacity Management to prioritize discharge and throughput work.
Review scheduled admissions and procedural volumes to plan future capacity throughput and develop approaches to minimize bottlenecks and delays.
Review patients who are medically ready for discharge and remove barriers to safe, appropriate care progression.
Prioritize and expedite exams, test interpretations, therapy assessments, and other services needed for safe and timely discharge.
Confirm patients’ physical readiness for discharge, including removing IV or telemetry equipment, checking prescriptions and transportation arrangements, providing education, reviewing discharge instructions, and addressing questions or concerns.
Conduct post-discharge outreach and follow up on concerns and issues raised by patients.
Receive, triage, and respond to telephone calls or other communications from patients and family members, and make outbound calls to patients discharged from designated UC Health services or facilities.
Analyze and interpret data provided through Epic.
Create and revise patient throughput plans based on information from the care team.
Track and trend avoidable throughput delays and provide analysis and commentary as requested.
Work with medical service line representatives and management to develop protocols and procedures that improve throughput efficiency while maintaining patient safety.
Participate in performance improvement activities related to capacity management, care progression, discharge planning, and post-discharge outreach.
Demonstrate professional leadership, promote teamwork and patient-centered approaches, and follow UC Health PRIIDE Values.
Use the Nursing Process and medical record review to support appropriate clinical care, discharge, throughput, and post-discharge follow-up.
Collaborate with physicians and providers to facilitate safe discharge and suggest or assist with activities that improve patient throughput.
Identify and respond appropriately to patients’ psychological, physiological, religious, cultural, and behavioral health needs, using population-appropriate communication.