Registered Nurse (RN-CN1), Transfer Center ,Full- Time, Days , ONA

UC Health•Cincinnati, OH

About The Position

The Registered Nurse provides clinical oversight and support for hospital patient throughput, inpatient discharge, and post-discharge outreach. The role monitors patients for discharge readiness and appropriateness to wait in the Discharge Hospitality Center, completes discharge documentation in the Electronic Medical Record, removes IV and telemetry equipment, and educates patients on inpatient units. The nurse collaborates with case managers, physicians, direct-care nurses, and other care providers to support patient safety and understanding of discharge instructions and timing, and proactively identifies barriers to throughput and discharge. The position also conducts post-discharge outreach with UC Health patients, provides guidance on patient questions and health needs, and follows up on concerns identified during outreach. It coordinates patient flow and discharge priorities with care teams, House Supervisors, and Capacity Management; reviews upcoming admissions and procedure volumes; analyzes Epic data; and contributes to protocols and performance improvement efforts related to capacity, care progression, discharge planning, and patient satisfaction. The nurse uses the nursing process and medical-record review to support clinical care, safe discharge, throughput, and post-discharge follow-up. The role promotes teamwork and patient-centered care, adapts communication to patients’ needs, and responds appropriately to behavioral health concerns and cultural or religious needs.

Requirements

Associate degree in Nursing.
Active Ohio Registered Nurse license.
Three to five years of experience in an acute-care inpatient hospital setting.

Nice To Haves

Bachelor’s degree.

Responsibilities

Provide clinical oversight and support for inpatient discharge and patient throughput.
Monitor patients for discharge readiness and whether they are appropriate to wait for transportation in the Discharge Hospitality Center.
Complete discharge paperwork in the Electronic Medical Record.
Remove IVs and telemetry equipment and provide patient education.
Collaborate with case managers, physicians, direct-care nurses, and other care providers to promote patient safety and understanding of discharge instructions and timing.
Identify potential barriers to patient throughput and discharge.
Conduct post-discharge outreach and follow up on concerns and issues raised by patients or families.
Provide education and guidance about patient questions and health needs.
Use collaborative communication to keep care teams and patients updated on throughput needs, involving the bedside nurse in discharge and patient-movement communications.
Coordinate with the House Supervisor and Capacity Management to prioritize discharge and throughput work.
Review future admissions and procedural volumes, plan for capacity needs, and develop strategies to minimize bottlenecks and delays.
Participate proactively in care progression by reviewing patients medically ready for discharge and removing barriers to safe, appropriate discharge.
Prioritize and expedite exams, test interpretations, therapy assessments, and other services needed for timely discharge.
Confirm patients’ physical readiness for discharge, including device removal, prescriptions, transportation arrangements, education, review of discharge instructions, and questions or concerns.
Receive, triage, and respond to calls or other communications from patients and family members; make outbound calls to patients discharged from designated UC Health services or facilities.
Analyze and interpret data provided through Epic.
Create and revise patient-throughput plans based on information from the care team.
Track and trend avoidable throughput delays and provide analysis as requested.
Work with medical service-line representatives and management to develop protocols and procedures that improve throughput efficiency while maintaining patient safety.
Participate in performance improvement activities related to capacity management, care progression, discharge planning, and post-discharge outreach.
Demonstrate professional leadership, promote teamwork and patient-centered approaches, and follow UC Health PRIIDE Values.
Use the nursing process and medical-record review to support clinical care, discharge, throughput, and post-discharge follow-up.
Collaborate with physicians and providers to facilitate safe discharge and suggest or assist with activities that improve patient throughput.
Identify and respond appropriately to patients’ psychological, physiological, religious, and cultural needs; communicate appropriately with different patient populations and respond to behavioral health needs.