REGISTERED NURSE - CONTACT CENTER - PATIENT SERVICE CENTER

Aspirus Health•Wausau, WI

7d•Remote

About The Position

Aspirus Health is seeking a Registered Nurse for its Nurse Call Center. This remote position supports clinic-related calls and requires strong primary or specialty clinic experience. The Triage RN uses the nursing process to assist with primary health care delivery and patient care management in the clinic setting. The role includes a wide range of patient care activities, including documentation in the medical record, assessing and triaging patients, and recommending follow-up care. The nurse makes decisions in accordance with nursing practice and clinic policies while protecting the confidentiality of patient information. The Triage RN also serves as a liaison among patients, their families, and health care providers. The position is full time at 0.8 FTE (64 hours per pay period), with varied shifts and every third weekend. Applicants must be located in Wisconsin or Michigan and hold a current RN license in one of those states at the time of hire.

Requirements

Current Wisconsin or Michigan RN license at the time of hire; must be located in Wisconsin or Michigan.
Graduation from an accredited RN program.
At least one year of clinic RN experience.
CPR/BLS certification required within 60 days of hire.
Strong primary or specialty clinic experience.

Nice To Haves

ACLS certification is desired.

Responsibilities

Use the nursing process to assist with primary health care delivery and patient care management in the clinic setting.
Triage clinic-related calls and use nursing skills to assess patients and recommend follow-up care.
Perform patient care activities, including documentation in the medical record.
Make decisions consistent with nursing practice and clinic policies.
Maintain confidentiality of patient information.
Serve as a liaison between patients, their families, and health care providers.