Registered Nurse

Community Health Center of Southeast Kansas Inc•Iola, KS

1d•Remote

About The Position

This remote position is part of the clinical team at Community Health Center of Southeast Kansas, Inc. (CHC/SEK). The Registered Nurse performs nursing care and EHR tasks, serves as a communication link between providers and patients regarding test results, medical questions, requests, and continuity of care, and supports patient coordination and triage. The role includes a focus on supporting CHC/SEK’s Diabetes Program. Staff are expected to uphold the organization’s core values of dignity and stewardship in carrying out their duties.

Requirements

Hold a valid Registered Nurse license in the state where nursing practice will occur, or a multistate license in the nurse’s state of residence.
Obtain Basic Life Support (BLS) certification through the American Heart Association within six months of hire.
Demonstrate social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.
Demonstrate knowledge of the rationale for appropriate patient care.
Be organized, manage and prioritize tasks to meet deadlines, adapt positively to change, and work as part of a team.
Communicate through appropriate channels and follow the proper chain of command for patient complaints.
Handle emergency situations calmly and effectively.
Be computer literate, especially with Microsoft Office products, and proficient with Electronic Health Record software.
Maintain positive interpersonal relationships with coworkers and other members of the healthcare team and organization.
Provide customer service in accordance with the organization’s mission and interact courteously and respectfully with patients and family members.
Maintain patient confidentiality in accordance with organizational policies and procedures and HIPAA requirements.

Nice To Haves

A multistate nursing license is strongly preferred.
Two years of nursing experience in an outpatient clinic is preferred.

Responsibilities

Manage EHR tasks outside of medication refills and medication prior authorizations, including Telephone Encounters, Actions, Documents, and lab or diagnostic order follow-up.
Notify patients of test results and follow up on outstanding testing or specialty-care orders to support completion; answer patient questions about testing.
Assist with non-medication prior authorizations, including DME and diagnostic imaging and testing.
Coordinate care for upcoming appointments and between appointments, including reviewing provider schedules and health records, and contacting patients as needed about immunizations, preventive services, and necessary lab testing.
Review health records for recent hospital stays, ensure hospital records are received, and update records with health information from external sources.
Develop a working understanding of current UDS measures for patients served and continuously assess, plan, implement, and evaluate outcomes.
Participate in daily Care Team huddles to facilitate communication about patients being seen in the clinic.
Answer triage phone calls and work with the care team Primary Nurse to schedule or work in patients who need to see a provider.
Serve as the primary contact for Mission Control.
For the Diabetes Program, assist the primary care nursing team with medication refills, prior authorizations, DME, diabetic shoes, and other items needed to provide continuous quality care.
Perform other duties as assigned.