Registered Nurse - Urgent Care & Adult Primary Care

SOUTH BOSTON COMMUNITY HEALTH•Boston, MA

3d•$43 - $51•Onsite

About The Position

The Urgent Care & Adult Primary Care Registered Nurse is a member of the Urgent Care and Internal Medicine teams, providing clinical care across two outpatient settings. The role combines urgent-care triage and treatment with continuity-focused adult primary care, including chronic disease management, care coordination, health maintenance, and patient education. The nurse uses clinical judgment and established protocols to assess patient needs, coordinate follow-up, and ensure timely and appropriate care, including escalation or transfer to a higher level of care when indicated. The position supports providers and works collaboratively with medical assistants, behavioral health staff, administrative staff, and other members of the interdisciplinary team. The nurse contributes to patient flow and care delivery, leads the medical response team during higher-acuity situations, and provides safe, culturally responsive care to a diverse and often underserved population. This is a full-time, non-exempt, on-site position, primarily at the 409 West Broadway location, with occasional coverage at 505 Congress Street and other assigned SBCHC locations as needed. The schedule includes daytime and evening hours until 7 p.m. and rotating Saturday coverage. The nurse is the sole nurse in the Urgent Care Department for most of the shift. Reliable and punctual attendance is essential.

Requirements

Active registered nurse license in good standing in Massachusetts.
Minimum of 1 year of nursing experience.
Experience working in an FQHC, community health center, or similar setting.
Familiarity with electronic health records.
Strong clinical assessment and triage skills.
Excellent communication and interpersonal abilities.
Ability to work efficiently under pressure and adapt to changing priorities.
Commitment to health equity and serving underserved populations.
Knowledge of public health, social determinants of health, and population-based care.
Ability to work daytime and evening hours until 7 p.m. and rotating Saturdays.
Ability to work independently as the sole Urgent Care nurse for most of a shift while seeking support when needed.

Nice To Haves

Urgent care, emergency room, or ambulatory care experience.
Current ACLS and/or PALS certification.
Bilingual ability in Spanish, Creole, or Albanian.
Familiarity with EPIC.

Responsibilities

Triage patients on arrival, assess acuity, and prioritize care.
Perform clinical duties including taking vital signs, administering medications and immunizations, wound care, point-of-care testing, EKGs, and assisting with procedures.
Document patient assessments, interventions, and outcomes accurately and promptly in the electronic health record.
Support providers with examinations, treatments, and procedures.
Provide patient education and discharge instructions, reinforcing treatment plans and follow-up recommendations.
Recognize and respond to urgent or emergent conditions, escalating to a provider or emergency services as necessary.
Maintain infection control and safety standards in accordance with OSHA, CDC, and internal protocols.
Lead the medical response team to support timely triage of higher-acuity medical situations.
Collaborate with medical assistants, providers, behavioral health staff, administrative staff, and other team members to coordinate care.
Perform comprehensive patient assessments through telephone triage and in-person evaluations in primary care.
Use established clinical protocols and collaborate with primary care providers to provide appropriate care and escalate patients to a higher level of care when indicated.
Involve patients, family members, significant others, and appropriate healthcare professionals in care planning when appropriate.
Communicate clearly, concisely, and professionally, while following departmental policies for exchanging patient-care information.
Provide patient and family education tailored to age, developmental level, health literacy, and cultural background.
Coordinate with medical assistants and administrative staff on timely care, prescription management, and health-related documentation and forms.
Work at assigned SBCHC locations and assist with coverage as needed.