Registered Nurse - Ambulatory International Practice General Internal Medicine - RN

Mayo Clinic • Rochester, MN

3d • $36 - $59

About The Position

The Registered Nurse (RN) provides ambulatory care through in-person visits and telehealth nursing. Care may include reviewing health issues, triaging, reviewing medications, administering immunizations, coordinating care, and educating patients. Telehealth responsibilities include telephone visit planning, pre-ordering labs and consultations under physician direction, assessing symptom-based concerns, and communicating through online services. The RN collaborates with physicians, operations and appointment-service staff, interpreters, international center staff, and medical secretaries. Practice is grounded in the ANA Standards of Clinical Nursing Practice and American Academy of Ambulatory Care Nursing guidance, and supports patients across the continuum of care.

The position includes a focus on transcultural nursing and culturally congruent care. The RN is expected to learn or understand how to incorporate patients’ cultural values, beliefs, and practices into individualized care. Strong critical thinking is needed to synthesize patient history, current requests, and existing care plans. Remote work on a rotational basis may be available.

The RN coordinates nursing care, including direct care, patient and family education, and transitions of care. Within Mayo Clinic’s Nursing Professional Practice Model, the RN plans, implements, evaluates, and communicates all phases of care for assigned patients. The RN provides leadership through precepting, formal or informal leadership, and quality improvement; delegates care according to skill, experience, acuity, fiscal accountability, and available resources; and may participate in committees or projects. A subset of employees may need to drive a personal vehicle as part of the role.

The role is eligible for TN sponsorship, subject to state licensure and completion of VisaScreen or equivalent certification. New graduate nurses are directed to apply through the Nurse Residency Program.

Requirements

• Graduate of a nursing program recognized by ACEN, CCNE, or NLN CNEA.
• At least one year of RN experience.
• At least two years of recent RN experience in acute care.
• Current RN license meeting applicable state requirements before the start date.
• Valid BLS certification; it must remain valid for 90 days after the start date. Acceptable certifications include AHA/Heartcode BLS, Military Training Network, or Red Cross CPR/AED for Professional Rescuers and Health Care Providers.
• Additional state licensure and/or specialty certification or training as required by the work area.
• Excellent verbal and written communication skills.
• Experience working in a team environment.
• Computer skills.
• High initiative, demonstrated leadership, effective communication, and excellent critical thinking skills.
• Ability to adapt to unpredictable situations and changes in the practice environment.
• Ability to work effectively on a multidisciplinary team and build positive working relationships based on trust and respect.
• Ability to interact and communicate successfully with highly professional clientele.
• Associate-degree entry-level RNs are subject to the stated requirement to complete a baccalaureate degree in nursing within the applicable timeframe, based on RN start date and the degree requirement program in effect at hire.
• For TN sponsorship, state licensure and VisaScreen or equivalent certification are required.

Nice To Haves

• Bachelor of Science in Nursing preferred.
• Proficiency in multiple languages preferred.
• Prior experience with electronic medical record systems preferred.
• Previous telephone triage experience is helpful.

Responsibilities

• Provide nursing care through face-to-face visits and telehealth.
• Review patient health issues, triage, review medications, administer immunizations, coordinate care, and provide patient education.
• Conduct telephone visit planning, including pre-ordering labs and consultations under physician direction; assess symptom-based concerns and communicate through online services.
• Collaborate with physicians, desk operations specialists, patient appointment service specialists, interpreters, international center staff, and medical secretaries.
• Provide culturally congruent and individualized nursing care that accounts for patients’ cultural values, beliefs, and practices.
• Coordinate nursing care, including direct patient care, patient and family education, and transitions of care.
• Plan, implement, evaluate, and communicate all phases of nursing care for assigned patients.
• Provide nursing leadership through precepting, leadership roles, and quality improvement efforts.
• Delegate patient care based on skill level, experience, patient acuity, fiscal accountability, and available resources.
• Participate in committees or projects as applicable.
• Drive a personal vehicle if required for the employee’s assigned subset of responsibilities.

Benefits

• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSA pre-tax savings options for eligible expenses.
• Competitive retirement package.
• Competitive compensation.
• Comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree