About The Position

The Registered Nurse (RN) provides ambulatory care through face-to-face visits and telehealth nursing. Care may include reviewing health issues, triaging, reviewing medications, administering immunizations, coordinating care, and educating patients. Telehealth work includes telephone care for visit planning, pre-ordering labs and consultations under physician direction, assessing symptom-related concerns, and communicating through online services. The RN collaborates with physicians, desk operations specialists, patient appointment service specialists, interpreters, international center staff, and medical secretaries, and practices in accordance with applicable nursing standards and Mayo Clinic’s Nursing Professional Practice Model. The position includes a focus on transcultural nursing and culturally congruent care for patients from diverse cultures. The RN is expected to learn or understand approaches for incorporating patients’ cultural values, beliefs, and practices into care, and to use critical thinking to synthesize patient history, current requests, and existing plans. Remote work on a rotational basis may be available. The RN coordinates nursing care, including direct care, patient and family education, and transitions of care. The RN plans, implements, evaluates, and communicates all phases of care for assigned patients; provides leadership through precepting, other leadership roles, and quality improvement; delegates care appropriately; and may participate in committees or projects. Some employees may be required to drive a personal vehicle as part of their role. This position is eligible for TN sponsorship, subject to state licensure and VisaScreen or equivalent certification.

Requirements

  • Graduate of a nursing program recognized by ACEN, CCNE, or NLN CNEA.
  • At least one year of RN experience.
  • Minimum of two years of recent RN experience in acute care required, as stated in the posting.
  • Current RN license meeting applicable state requirements before the start date.
  • Valid BLS certification; it must remain valid for 90 days after the start date. Accepted certifications include AHA/Heartcode BLS, Military Training Network, and Red Cross CPR/AED for Professional Rescuers and Health Care Providers.
  • Additional state licensure and/or specialty certification or training as required by the work area.
  • Excellent verbal and written communication skills.
  • Experience working in a team environment.
  • Computer skills.
  • Demonstrated initiative, leadership, effective communication, and strong critical-thinking skills.
  • Ability to adapt to unpredictable situations and innovations in the practice environment.
  • Ability to work effectively on a multidisciplinary team and foster team momentum, enthusiasm, and pride.
  • Ability to interact and communicate successfully with highly professional clientele and build trusting, respectful working relationships.
  • For entry-level associate degree RNs, documented completion of a BSN from an accredited nursing program is required within the specified timeframe: within five years from the last day of the month of the RN start date for start dates on or after April 1, 2020; for earlier start dates, according to the degree requirement program in place at hire.
  • Internal applicants must attach their three most recent performance appraisals.

Nice To Haves

  • Bachelor of Science in Nursing preferred.
  • Proficiency in multiple languages preferred.
  • Prior experience with electronic medical record systems preferred.
  • Previous telephone triage experience helpful.

Responsibilities

  • Provide nursing care during face-to-face ambulatory visits and through telehealth.
  • Review patient health issues, triage, review medications, administer immunizations, coordinate care, and provide patient education.
  • Conduct telephone care for visit planning, including pre-ordering labs and consultations under physician direction.
  • Assess symptom-based concerns and communicate with patients through online services.
  • Collaborate with physicians, desk operations specialists, patient appointment service specialists, interpreters, international center staff, and medical secretaries.
  • Provide culturally appropriate and culturally congruent care that incorporates patients’ cultural values, beliefs, and practices.
  • Coordinate nursing care, including direct patient care, patient and family education, and transitions of care.
  • Plan, implement, evaluate, and communicate all phases of nursing care for assigned patients.
  • Provide leadership through precepting, formal or informal leadership roles, and quality improvement efforts.
  • Delegate patient care according to skill level, experience, patient acuity, fiscal accountability, and available resources.
  • Participate in committees or projects as appropriate.
  • Drive a personal vehicle if required for the responsibilities of the role.

Benefits

  • Medical plan options
  • Dental coverage through Delta Dental or a reimbursement account
  • Vision plan with a national network
  • HSA and FSA pre-tax savings options for eligible expenses
  • Competitive retirement package
  • Continuing education and advancement opportunities
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