Registered Nurse - Ambulatory International Practice General Internal Medicine - RN

Mayo Clinic•Rochester, MN

About The Position

The Registered Nurse (RN) provides care through in-person visits and telehealth nursing for the Ambulatory International Practice in General Internal Medicine. Patient care may include reviewing health issues, triage, medication review, immunization administration, coordination of care, and patient education. Telehealth responsibilities include telephone care related to visit planning, pre-ordering labs and consultations under physician direction, assessing symptom-based concerns, and communicating through online services. The RN collaborates daily with physicians, desk operations specialists, patient appointment service specialists, interpreters, international center staff, and medical secretaries. This position includes a focus on transcultural nursing, with the goal of providing culturally congruent care that incorporates patients’ cultural values, beliefs, and practices. The RN coordinates nursing care, provides direct patient care and education, and supports transitions of care across practice settings. Within the Mayo Clinic Nursing Professional Practice Model, the RN plans, implements, evaluates, and communicates all phases of care for assigned patients, following the ANA Standards of Clinical Nursing Practice and the American Academy of Ambulatory Care Nursing standards. The RN provides leadership through precepting, formal or informal leadership, and quality improvement activities. The position may involve committee or project participation and delegation of patient care based on factors such as skill level, experience, patient acuity, fiscal accountability, and resource availability. Rotational remote work may be available. Some employees may be required to drive a personal vehicle as part of their role. The role is eligible for TN sponsorship, subject to state licensure and VisaScreen or equivalent certification. New graduate nurses are directed to apply through the Nurse Residency Program.

Requirements

Graduate of a nursing program recognized by ACEN, CCNE, or NLN CNEA.
At least one year of RN experience.
At least two years of recent RN experience in acute care is required.
Current RN license meeting applicable state requirements before the start date.
BLS certification valid for 90 days after the start date; accepted certifications include AHA/Heartcode BLS, Military Training Network, or Red Cross CPR/AED for Professional Rescuers and Health Care Providers.
Additional state licensure and/or specialty certification or training as required by the work area.
Strong verbal and written communication skills.
Experience working in a team environment.
Computer skills.
High initiative, demonstrated leadership, effective communication, and strong critical-thinking skills.
Ability to adapt to unpredictable situations and innovations in the practice environment.
Ability to interact and communicate effectively with highly professional clientele.
Ability to build positive working relationships, trust, and respect with team members.
For entry-level associate-degree RNs, documented completion of a BSN from an accredited nursing program is required within the applicable timeframe: within five years of the RN start date for start dates on or after April 1, 2020; for earlier start dates, according to the degree requirement program in place at hire.

Nice To Haves

Bachelor of Science in Nursing preferred.
Proficiency in multiple languages preferred.
Prior experience with electronic medical record systems preferred.
Previous telephone triage experience helpful.

Responsibilities

Provide nursing care through face-to-face visits and telehealth.
Review patient health issues, triage, review medications, administer immunizations, coordinate care, and educate patients.
Conduct telephone care for visit planning, including pre-ordering labs and consultations under physician direction.
Assess symptom-based concerns and communicate with patients through online services.
Collaborate with physicians, desk operations specialists, patient appointment service specialists, interpreters, international center staff, and medical secretaries.
Coordinate nursing care, including direct patient care, patient and family education, and transitions of care.
Plan, implement, evaluate, and communicate all phases of nursing care for assigned patients.
Provide culturally appropriate care that incorporates individual cultural values, beliefs, and practices.
Provide leadership through precepting, leadership roles, and quality improvement efforts.
Delegate patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources.
Participate in committees or projects as appropriate.
Drive a personal vehicle when required for the responsibilities of the role.