Registered Nurse - Urology

University of California, San Francisco•San Francisco, CA

About The Position

The Registered Nurse works in the high-volume Redwood Shores Urology Practice, a specialty clinic serving adults and children with a broad range of urological conditions. The clinic treats urinary tract conditions including stones, infections, incontinence, obstructions, and painful bladder syndromes; prostate conditions, erectile dysfunction, and male infertility; traumatic injuries to the genitals and urinary tract; and pediatric urologic conditions. The RN uses the nursing process to assess, plan, implement, and evaluate safe, therapeutic care. The position provides nursing care to urology patients and families, supports complex patient needs with assistance and supervision, coordinates care across medical disciplines and facilities, and assists with management of care delivered by other nursing team members. The RN provides telephone teaching, triage, and advice; patient and family education and support; and advocacy and continuity of care. The role supports urology procedures and nurse visits, handles related orders and medication authorization, responds to clinic emergencies, and documents care in the APEX electronic health record. The RN may also support clinical operations and procedures for other Redwood Shores service lines and perform other duties as assigned. The position requires flexibility to orient and work at all UCSF Medical Center locations and across Redwood Shores service lines.

Requirements

At least two years of Registered Nurse experience.
At least two years of full-time RN experience in an adult ambulatory clinical setting or Emergency Department setting.
At least two years of full-time RN experience in a pediatric ambulatory clinic setting or Emergency Department setting.
At least two years of procedural experience with adult or pediatric patients in an ambulatory clinic or Emergency Department setting.
Recent experience using electronic medical record documentation.
Current Registered Nurse licensure as defined by the California Board of Registered Nursing.
Current CPR/BLS certification through the American Heart Association.

Nice To Haves

Bachelor of Science in Nursing.
Five or more years of pediatric and adult clinical procedural experience.
At least 10 years of RN experience.
Knowledge of UCSF and APEX.
Proficiency in handling sterile equipment.
Knowledge of sterile processing.
Experience with urological patient populations in inpatient and/or outpatient settings.
Experience with PRP procedures.
Ambulatory Care Nursing Certification (AMB-BC) or another applicable certification.
Experience with urologic procedures such as cystoscopy, urodynamics, and uroflow/PVR.
Prior experience working on process or quality improvement projects.
Experience in a multidisciplinary setting.

Responsibilities

Provide nursing care to urology patients and review disease processes, treatment options, and potential outcomes with patients and families.
Provide emotional and psychological support, act as a patient advocate, and coordinate communication between patients, medical disciplines, and other facilities to foster continuity of care.
Provide telephone teaching, triage, and advice; document nursing actions in APEX; and obtain insurance authorization for urology medications.
Respond to clinic emergencies, including Code Blue and acute symptoms during clinic visits.
Pend orders for providers, including medications, refills, imaging, procedures, and referrals.
Develop patient education materials and participate in weekly RN and Procedure Team meetings.
Represent the UCSF Department of Urology in community activities.
Support urology procedures, including cystoscopy, urodynamics, RUG, VCUG, Botox instillations, stent removals, nephrostomy tube removals, circumcisions, vasectomies, and other procedures as needed.
Complete nurse visits, including PVR checks, catheter changes, CIC teaching, ICI teaching, and other nurse visits as needed.
Support clinical operations and procedures for other Redwood Shores Specialty Clinic service lines, including PRP, allergy testing, and immunotherapy, as needed.
Use APEX for documentation within the RN scope of practice; open telephone encounters and staff messages; communicate with patients by phone, in person, and in writing through MyChart using clear, grammatically correct language; copy CRM messages to telephone encounters and follow up with detailed documentation; and review and oversee staff documentation in APEX.
Follow UCSF Medical Center service and communication standards, including professionalism, respect, integrity, diversity, excellence, cultural sensitivity, teamwork, telephone etiquette, and service recovery.
Adhere to privacy, confidentiality, security, safety, and infection-control policies and procedures.
Take accountability for quality metrics and organizational and departmental targets.
Keep work areas neat, orderly, and clutter-free; follow cleaning processes; report broken equipment and unsafe conditions; dispose of litter; post materials only in designated areas; and protect the physical environment and equipment.
Perform other duties as assigned, including PRP work with Orthopedic and OHNS departments as necessary.