Ambulatory Care Center Registered Nurse

Veterans Health Administration • Cape Coral, FL

11h

About The Position

The Ambulatory Care Center Registered Nurse provides competent, evidence-based care to assigned patients and is responsible for all elements of the nursing process when providing or supervising direct patient care. The nurse coordinates care with a focus on patient education, self-management, customer satisfaction, and access to timely care across the continuum. The role includes administering medications and performing procedures according to established policies and guidelines, as well as participating in unit- and program-level quality improvement initiatives and customer service programs.

The nurse provides urgent and unplanned care, including care for traveling Veterans with acute or chronic medical, surgical, and psychiatric conditions. Practice includes direct care, education, administration, research, consultation, leadership, and advocacy. The nurse assesses patients by collecting relevant information and triaging them using a five-level system, follows mental health assessment and crisis protocols, and uses designated mental health treatment rooms to provide safe care. The nurse also responds to facility emergencies according to policy and protocol, coordinates care, and provides health teaching and promotion.

The position is scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m. It is not a virtual position; telework may be available on an ad-hoc basis. Relocation or recruitment incentives may be authorized for a highly qualified candidate.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited professional nursing program, subject to the stated education pathways and exceptions.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia, unless appointed under the stated Graduate Nurse Technician exception.
• Meet the applicable VA Nurse grade and level requirements for education, professional nursing experience, and dimensions of practice.
• U.S. citizenship, except that non-citizens may be appointed when recruiting qualified citizens is not possible under VA policy.
• Successful completion of a pre-employment physical evaluation or examination.
• Participation in the seasonal influenza vaccination program and completion of annual Employee Health requirements, such as TB screening or testing.
• Pass applicable pre-employment screening and onboarding requirements, including drug testing for tentatively selected applicants in testing-designated positions and a background/security investigation.
• Comply with Selective Service registration requirements, where applicable.
• Submit transcripts when relying on education to meet qualification requirements; foreign education requires the specified equivalency documentation.
• Ability to meet the physical and workplace demands, including potentially long periods of walking, standing, and sitting; possible exposure to infected patients, contaminated materials, and combative patients; and the ability to work effectively in stressful situations and shift priorities based on patient needs.
• May be required to drive and/or ride in GSA vehicles.

Nice To Haves

• Urgent care experience.
• Emergency room experience.
• One year of medical-surgical nursing experience.
• A highly qualified candidate may be considered for relocation or recruitment incentives.

Responsibilities

• Provide competent, evidence-based nursing care to assigned patients.
• Provide and supervise direct patient care and complete all elements of the nursing process.
• Coordinate care, including patient education, self-management support, health teaching, and health promotion.
• Administer medications and perform procedures in accordance with established policies and guidelines.
• Delegate and supervise basic nursing care performed by licensed practical nurses and unlicensed assistive personnel.
• Assist in directing nursing education, orientation, competency activities, quality improvement, and outcomes utilization.
• Provide urgent and unplanned care, including care for traveling Veterans with acute or chronic medical, surgical, or psychiatric conditions.
• Assess patients by collecting pertinent information and triage them using the five-level triage system to prioritize urgency.
• Follow mental health assessment and crisis policies and protocols and use mental health treatment rooms to provide safe care.
• Provide prompt and appropriate treatment to support timely care and adequate patient access.
• Respond to facility emergencies in accordance with policy and protocol.
• Demonstrate high-quality customer service.
• Participate in unit- and program-level quality improvement initiatives and customer service programs.

Benefits

• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension, with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary, regular salary increases, and potential performance awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree