About The Position

The Registered Nurse (RN) PRN – Behavioral Health Transfer Center facilitates behavioral health transfers throughout the THR system and from other healthcare facilities. The RN completes nurse-to-nurse reports and documentation, receives and documents crisis clinician assessment requests, and deploys assessors within department standards. The role works closely with behavioral health directors and physicians to support appropriate patient placement and uses established protocols to ensure patients are transferred safely and efficiently to the appropriate level of care. The RN maintains and actively updates knowledge of transfer processes and changes at each entity, attends monthly staff meetings, completes required learning lessons and Touchpoints by their due dates, and performs monthly audits as assigned. With leadership approval, the RN contributes to departmental or organizational projects. The position also builds relationships with stakeholders involved in behavioral health transfers, promotes the center to potential referral resources, onboards new staff as assigned, and learns the charge nurse role as appropriate. The RN is expected to demonstrate Promise Behaviors, use appropriate phone etiquette, and complete Promise Behavior Peer Feedback. Other duties may be assigned.

Requirements

  • Associate degree in Nursing required.
  • Four years of registered nurse experience in critical care, emergency services, or case management required.

Nice To Haves

  • Bachelor’s degree in Nursing preferred.
  • One year of transfer center experience within the last year preferred.

Responsibilities

  • Facilitate behavioral health transfers throughout the THR system and from other healthcare facilities.
  • Complete nurse-to-nurse reports and document appropriately.
  • Receive, review, and document crisis clinician assessment requests, then deploy assessors within department standards.
  • Work with entity behavioral health directors and doctors to support appropriate patient placement.
  • Maintain knowledge of evolving changes at each entity and actively seek updates to system transfer processes.
  • Use established protocols and guidelines to ensure patients are safely and efficiently transferred to the appropriate level of care.
  • Attend monthly staff meetings and complete learning lessons and Touchpoints before their due dates.
  • Contribute to departmental or organizational projects with leadership approval.
  • Complete monthly audits as assigned.
  • Build relationships with stakeholders involved in behavioral health transfers, including physicians, and promote the center to potential referral resources.
  • Live the Promise Behaviors and complete Promise Behavior Peer Feedback.
  • Use phone etiquette and Promise Behaviors during every phone call.
  • Onboard new staff as assigned.
  • Learn the charge nurse role as appropriate.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Paid time off (PTO)
  • Medical benefits
  • Dental benefits
  • Paid parental leave
  • Flexible spending account
  • Tuition reimbursement
  • Student loan forgiveness
  • Supportive team environment with opportunities for growth
  • Strong Unit Based Council (UBC)
  • High-quality patient care supported through nursing education, nursing research, and innovations in nursing practice
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