Registered Nurse - LEAD - Internal / Family Medicine

Summit Health CityMD•Westfield, NJ

About The Position

VillageMD is a physician-led, patient-centric network focused on simplifying health care and delivering connected, high-quality care. The Registered Nurse provides direct patient care within the scope of licensure and company policy, supports patient flow and care transitions, and maintains accurate documentation in the Electronic Health Record (EHR) and Practice Management System (PMS). The position also has lead duties, including coordinating staff coverage and schedules, monitoring assigned staff performance, overseeing supplies, addressing patient concerns, and communicating office issues to clinical and administrative leaders. The role requires an associate degree, a New Jersey nursing license, and BLS certification. A bachelor's degree and 2–4 years of experience are preferred; 0–1 years of experience is also listed. The position may require travel to satellite offices as needed. Compensation is $43.61–$54.52 per hour, with final pay determined by factors including experience and location.

Requirements

Associate degree required.
New Jersey State Nursing License required.
BLS certification required.
Ability to communicate in English, orally and in writing.
Strong interpersonal and organizational skills.
Ability to perform diverse work assignments within time limitations and with a high degree of accuracy.
Ability to use problem-solving, critical-thinking, and priority-setting skills.
Ability to commute to satellite offices as needed.

Nice To Haves

Bachelor's degree preferred.
2–4 years of experience preferred; 0–1 years of experience is also listed.
Valid driver's license and auto insurance preferred.
Experience with standard office equipment, including phone, fax, copy machine, scanner, email, and voicemail.
Experience with standard office technology in a Windows-based environment.
Experience with patient-care equipment.
Experience with EHR, Practice Management System, and departmental or ancillary systems.

Responsibilities

Deliver direct patient care within the scope of licensure and in accordance with company policy.
Maintain accountability for the quality of care delivered and follow standard and universal safety precautions.
Collect and accurately label laboratory specimens according to departmental guidelines.
Prioritize patient care by implementing physician orders and nursing procedures.
Document care appropriately in the EHR and ensure patients are correctly identified before care or documentation.
Maintain efficient patient flow and use EHR tasking appropriately and promptly.
Schedule appointments accurately according to department guidelines.
Administer injections according to protocol and document them accurately in the EHR.
Follow telephone triage protocols and document triage in the EHR.
Communicate problems, concerns, and issues promptly to the Office Supervisor or Manager.
Prepare for patient visits, gather pertinent information, obtain and document vital signs, and review and update medication lists and allergies in the EHR.
Follow prescription control and refill procedures.
Enter orders, schedule appointments, and provide referrals or consult orders in the PMS and EHR as appropriate and in a timely manner.
Use appropriate precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transitions of care to urgent care centers or hospitals.
Check and maintain emergency-equipment logs according to policy.
Assist with ordering and maintaining assigned supplies.
Demonstrate flexibility with work schedules and perform necessary duties even when not directly assigned.
Maintain staff and provider schedules in Shift Hound and work with the Office Supervisor or Clinical Coordinator to provide adequate staff coverage.
Oversee medical and office supplies and order supplies.
Monitor the performance of staff assigned to the office and discuss concerns with the appropriate office and clinical leaders.
Address and resolve patient complaints or issues and communicate issues and resolutions to providers and office or clinical leaders.
Bring provider concerns to the Office Supervisor or Clinical Practice Manager.
Notify the appropriate office or clinical leader of potential health and safety hazards.
Place and follow through on Facilities and IT work orders related to the office setting.