Registered Nurse (RN) | Remote

Carenet Health•,

5d•Remote

About The Position

The Care Advisor is a licensed Registered Nurse who provides quality-driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers, patients, and members. The role conducts triage assessments for individuals or defined patient populations using telecommunications and computer-based algorithms, protocols, and guidelines. The Care Advisor applies clinical knowledge and critical thinking to assess needs, determine appropriate dispositions, recommend care, and provide education and health information. This is a remote, full-time position for candidates who reside in an eligible compact state and maintain an unrestricted compact multistate RN license. The schedule is evenings and includes at least two weekend days every two weeks; employees must work four weekend shifts per month. Training lasts 2–4 weeks, with the first two weeks during daytime hours, in a virtual interactive classroom. Attendance for all training hours is required, and trainees must pass testing components. The home office must meet certification requirements explained during the interview process. The position pays $34.00 per hour. The role requires at least three years of registered nurse clinical experience and an associate degree, nursing diploma, or equivalent program completion. A BSN is preferred. The RN is responsible for safe clinical practice and must maintain the mandatory continuing education credits needed for assigned licenses.

Requirements

Current, unrestricted RN license in a compact state that is the candidate’s state of residence; must maintain a compact multistate license.
Must reside in an eligible compact state: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, or WY.
Current home-state RN license in good standing; ability to obtain licenses in additional states as required by law or client contract, with assigned additional licensure to be obtained within 30 days of hire.
Minimum of three years of registered nurse clinical experience.
At least an associate degree from a two-year college or technical school, or completion of a Diploma Nursing Program.
Maintain the required number of continuing education credits each year for all assigned licenses.
Attend 100% of training hours and pass training testing components.
Ability to apply clinical knowledge to meet clinical business standards and fulfill product delivery and business requirements.
Ability to operate multiple computer programs simultaneously.
Ability to identify improvement opportunities and recommend workable solutions.
Ability to exercise judgment within defined practices and procedures and determine appropriate action.
Ability to recognize when to escalate issues appropriately and promptly.
Ability to build rapport with members and influence member behavior effectively.
Comprehensive communication skills, including listening, reflection, and clarification.
Effective time management.
Work an evening schedule that includes at least two weekend days every two weeks and four weekend shifts per month.
For remote work, maintain a home office that meets the company’s certification requirements.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Experience in emergency room, adult and pediatric care, medical/surgical, home health, hospice, or other acute areas.
Telephone triage experience.
Understanding of health benefit plans and the insurance industry.
Bilingual skills.

Responsibilities

Provide nursing assessments in accordance with the Nursing Process and applicable state Nurse Practice Act standards.
Assess individuals or defined patient populations by telecommunications using computer-based algorithms, protocols, and guidelines.
Follow nursing standards, company policies, and shared principles when performing clinical assessments and providing health education.
Identify patient care needs, risks and safety issues, educational opportunities, and appropriate health care referrals.
Process calls according to Quality Management guidelines.
Meet product-specific performance metrics.
Maintain regular, reliable attendance and punctuality.
Work four weekend shifts per month, either on an every-Saturday schedule or every other weekend.
Attend all required training hours and pass training testing components.
Perform other duties as assigned.