About The Position

Trinity Health IHA Medical Group is seeking a compassionate, patient-focused Registered Nurse to join its outpatient care team at the Ann Arbor campus. The RN helps patients navigate their healthcare journey through clinical triage, care coordination, patient education, and ongoing support intended to improve outcomes and the patient experience. The role includes assessing and triaging patient needs by phone and during in-office visits, supporting transitions of care and post-discharge follow-up, and coordinating with providers and other healthcare partners. The RN also supports medication refills, test results, referrals, prior authorizations, preventive care, and chronic disease management, while helping patients access community resources and overcome barriers to care. The RN serves as a clinical resource and leader within the care team.

Requirements

  • Graduate of an accredited Registered Nurse program.
  • Valid, unrestricted RN license in the State of Michigan.
  • Valid CPR certification.

Nice To Haves

  • 1–2 years of clinical experience in a medical or physician office.

Responsibilities

  • Assess and triage patient needs by phone and during in-office visits.
  • Provide clinical guidance, patient education, and care coordination.
  • Support transitions of care and post-discharge follow-up.
  • Collaborate with providers, care managers, pharmacists, behavioral health specialists, and other healthcare partners.
  • Manage medication refills, test results, referrals, and prior authorizations.
  • Identify preventive care needs and support chronic disease management.
  • Help patients access community resources and navigate barriers to care.
  • Serve as a clinical resource and leader within the care team.

Benefits

  • Day-one benefits with no waiting period for eligible colleagues.
  • Predictable outpatient schedule with a focus on work-life balance.
  • Collaborative team environment with strong provider partnerships.
  • Career growth, development, and advancement opportunities.
  • Meaningful work improving the health of patients and communities across Southeast Michigan.
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