Registered Nurse (RN)-Telephone Triage, PT, Every Other Weekend, Variable

Prisma Health • Greenville, SC

8d • Onsite

About The Position

Provides patient care, education, and guidance by phone. Assesses symptoms, determines the appropriate level of care, and offers evidence-based advice using symptom-based triage guidelines. Ensures timely, safe, and effective care for patients of all ages while supporting care coordination, including appointment scheduling. Collaborates with clinicians, departments, and other members of the multidisciplinary care team during patient encounters. This is a non-management role reporting to a supervisor, manager, director, or executive.

Requirements

• Associate degree in Nursing.
• At least two years of acute care nursing experience.
• Current RN compact/multistate license recognized by the NCSBN Compact State, or a license to practice as an RN in the state where the team member works.
• Communication skills.
• Critical thinking skills.
• Problem-solving skills.

Nice To Haves

• Bachelor's degree in Nursing.
• Experience with Schmitt-Thompson guidelines or telephone triage.
• Certification in a nursing specialty.

Responsibilities

• Assess patients’ symptoms, needs, or questions through structured telephone assessments.
• Use clinical guidelines to determine the urgency of concerns and direct patients to appropriate care pathways.
• Provide education, home-care instructions, or follow-up recommendations according to departmental processes and guidelines.
• Schedule patient appointments.
• Maintain thorough and accurate documentation of assessments and recommendations.
• Collaborate with clinicians and other members of the multidisciplinary care team.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree