Registered Nurse (RN), Surgical Services Manager
About The Position
Wilson Medical Center's Perioperative Services division supports a wide range of outpatient and procedural care. Our team includes RNs, LPNs, surgical and procedural support staff, and administrative personnel who work collaboratively to ensure safe, efficient, and patient‑centered care. With a strong focus on quality outcomes, patient satisfaction, and operational excellence, this department plays a vital role in supporting both clinical operations and the overall patient experience. As the Manager of Outpatient Services, you will assist in leading daily operations, supporting staff development, and ensuring that departmental goals related to quality, safety, engagement, and financial performance are consistently met.
Requirements
- Associate’s degree required
- Two to three years of professional nursing experience required
- Current NC or multistate RN license
- BLS (provided or obtained within first week of hire)
- ACLS
- PALS
- Strong communication and customer service skills
- Ability to respond effectively to patient and family needs
- Ability to work well under pressure while maintaining professionalism
- Critical thinking and problem-solving abilities
Nice To Haves
- Bachelor’s degree preferred
- One year of supervisory experience preferred
Responsibilities
- Assists in the oversight of operational, budgetary, and financial responsibilities within assigned areas
- Reviews performance data including quality, satisfaction, engagement, and financial reports
- Monitors productivity, goal achievement, and overall departmental effectiveness
- Plans and allocates resources to ensure appropriate staffing and workflow
- Makes financially responsible and defensible business decisions aligned with organizational policies
- Prepares and maintains reports necessary for tracking departmental performance
- Supports the development, coaching, and performance management of assigned staff
- Reviews and recommends updates to operating policies and procedures to improve efficiency and quality of care
Benefits
- Multiple levels of medical, dental, and vision coverage
- Medical plans starting at just $10 per pay period
- Tailored options for part‑time and PRN employees
- Life, accident, critical illness, hospital indemnity insurance
- Disability coverage
- Paid family leave
- Paid time off
- Tuition assistance
- Loan support
- Certification reimbursement
- 401(k) with company match
- Mental, physical, and financial wellness programs
- Free gym memberships
- Virtual care
- Mental health services
- Discount programs
- Ongoing learning
- Leadership development
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
