Registered Nurse RN House Senior Manager

Banner Health•Gilbert, AZ

3d•Onsite

About The Position

The Registered Nurse House Senior Manager is a hybrid position providing coverage for both House Supervisor and SWAT RN functions. Depending on operational needs, the employee transitions between serving as the hospital’s clinical and operational leader during a shift and providing hands-on patient care during another. The role combines frontline nursing practice with hospital-wide operational leadership. The position provides administrative supervision of campus workflow, resource utilization and management, and operations for clinical and non-clinical departments during the assigned shift. It responds to facility emergencies, initiates disaster notifications, facilitates patient placement, and communicates with media. The role supports patient care and hospital throughput through collaboration with nursing leaders, providers, staff, and multidisciplinary teams. This is a part-time day-shift role involving two 12-hour shifts per week. SWAT shifts run 6:00 AM–6:30 PM, and House Supervisor shifts run 6:30 AM–7:00 PM. Weekend and holiday availability is required. Self-scheduling is available for shift and weekend coverage. The position is based at Banner Gateway Medical Center in Gilbert, Arizona.

Requirements

For new hires after May 1, 2018, a BSN or MSN is required. Incumbents in the position as of May 1, 2018 must have strong knowledge of nursing and/or healthcare operations, normally obtained through a bachelor’s degree in nursing, healthcare, or a related field.
Current RN license in the state of practice.
ACLS certification; not required for incumbents working in a Behavioral Health Hospital setting.
PALS certification may be required based on facility assignment.
Strong knowledge and understanding of clinical care, normally demonstrated through 3 years of experience in an acute care setting.
Excellent demonstrated verbal and written communication, negotiation, problem-solving, and conflict-resolution skills.
High-level and critical decision-making ability.
Comprehension of laws, policies, procedures, standards, and practices.
Effectiveness in matrix management.
For employees in specified behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Assess staffing effectiveness and patient throughput, ensuring appropriate staffing numbers, competencies, and skill mix according to census, acuity, and responsible use of the labor budget.
Respond to and assess codes and other crisis situations, implement plans, evaluate responses, and use the appropriate chain of command.
Serve as a professional resource to patients, families, physicians, and staff by prioritizing, mediating, and resolving concerns.
Interpret organizational policies and facilitate patient-centered care.
Interpret and ensure compliance with business entity policies, procedures, and regulatory requirements.
Provide expertise and serve as a resource to committees and departments.
Support continuous quality improvement.
Coach staff, conduct performance evaluations and corrective actions, and provide development opportunities to foster a learning culture.
Serve as a role model and encourage staff participation in their own development.
May select, orient, onboard, and support retention of staff.
Identify and use appropriate resources to resolve problems and facilitate facility operations, particularly during off-hours.
Integrate services, improve patient care, support effective communication, and facilitate clinical and business decision-making.
Facilitate patient, employee, and physician satisfaction and support effective patient care and throughput.