Registered Nurse (RN) Hospital Liaison

Alternate Solutions Health Network•Indianapolis, IN

About The Position

The Registered Nurse (RN) Hospital Liaison serves as a Post-Acute Care Coordinator (PACC), providing patient healthcare coordination and supporting transitions between care settings within the health system. The role attends discharge and multidisciplinary rounds in acute care, ambulatory, and/or other health system settings, sharing expertise to help coordinate patient transitions. The liaison helps determine home care eligibility, identify potential patients, coordinate ordered services, support discharge planning, and promote patient well-being. The position is based at IU Methodist Hospital with Redcrest Home Health and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. A $10,000 sign-on bonus is offered. The role also serves as a resource and advocate for patients, coordinates ancillary services according to patient needs, and builds positive relationships with patients, families, facility and hospital personnel, physicians, and coworkers. The employee must perform duties within the state-defined scope of practice and follow agency protocols and Medicare/Federal guidelines for clinical documentation.

Requirements

  • Current Registered Nurse license in the state of employment.
  • Minimum of two years of experience.
  • Valid driver's license and auto insurance in the employee's name as a driver.
  • Capable of meeting all physical demands.
  • Compassionate communication and a positive attitude.
  • Patience when working with patients, families, physicians, and coworkers.
  • Attention to detail, observance, and ability to follow directions.

Nice To Haves

  • Home care experience.

Responsibilities

  • Determine home care eligibility and review patient insurance and medical documentation.
  • Coordinate healthcare services as ordered by the attending physician.
  • Assist hospital and facility personnel with discharge planning.
  • Coordinate ancillary services according to patients’ needs following discharge and promote patient well-being.
  • Increase awareness of services offered and maintain facility relationships.
  • Build and maintain positive relationships with patients, clients, facility and hospital personnel, physicians, and other team members.
  • Function as a resource nurse or social worker for patients and act as a patient advocate.
  • Review and complete clinical documentation in accordance with agency protocol and Medicare/Federal guidelines.
  • Participate in care conferences and case management coordination.
  • Notify the referring facility manager before contacting patients.
  • Participate in Care Integration meetings.
  • Attend discharge and multidisciplinary rounds in acute care, ambulatory, and/or other health system settings.
  • Assist the organization in identifying future patients.

Benefits

  • $10,000 sign-on bonus.
  • Medical, dental, and vision insurance with plan flexibility.
  • Paid time off for eligible teammates.
  • 401(k) participation.
  • Historically, the company has matched 401(k) contributions.
  • Company-paid life insurance.
  • Disability insurance.
  • Employee Assistance Program.
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