About The Position

Manages the daily clinical operations of the assigned clinic or clinics, provides direct and indirect patient care, and oversees patient clinical flow. Coordinates clinical support for patients, families, physicians, and support staff. Participates in planning, developing, implementing, and evaluating departmental growth and enhancements. Provides leadership, resources, and advanced knowledge and skills to the assigned department. Plans, develops, and organizes clinical staff activities to support effective and efficient delivery of quality health care. This is a non-management position reporting to a supervisor, manager, director, or executive. The position is bonus eligible.

Requirements

  • Associate degree in Nursing.
  • Two years of nursing experience in the specialty area, or an accepted in-lieu-of experience combination: one year of specialty-area nursing experience and two years as a non-RN clinical coordinator in a physician practice; or one year of nursing experience and five years of Medical Assistant experience.
  • Current RN compact/multistate license recognized by the NCSBN Compact State, or a license to practice as an RN in the state where the team member works.
  • CPR certification.
  • Computer skills.
  • Knowledge of office equipment, including fax and copier.
  • Mathematical skills.
  • Working knowledge of patient equipment, including vitals equipment, suction, and defibrillator.
  • Leadership skills.
  • Knowledge of professional nursing theory and practice.
  • Knowledge of laboratory and X-ray equipment and procedures.
  • Skill in developing and maintaining quality improvement programs.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Knowledge of local, state, and federal regulations.
  • Skill in identifying problems and recommending solutions.
  • Skill in establishing and maintaining effective working relationships.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to communicate clearly.
  • Knowledge of insurance and managed care procedures.

Nice To Haves

  • BSN preferred.

Responsibilities

  • Assist physicians with examinations, procedures, and other activities related to direct patient care; field and direct clinical telephone calls.
  • Assess clinical staffing needs by maintaining a master work schedule, adjusting staffing levels, and forecasting staffing needs.
  • Develop and conduct orientation and in-service training for clinical staff.
  • Develop, implement, and maintain an emergency preparedness plan for clinical response.
  • Serve as the chief liaison between clinical staff and physicians.
  • Support quality improvement through incident reports, patient complaints and suggestions, current practices, and actions taken; develop and conduct programs to enhance patient satisfaction.
  • Monitor local, state, and federal regulations affecting operations and assist with developing, implementing, and monitoring appropriate policies and procedures.
  • Contact vendors for repair or routine service of medical equipment and forward proposals or quotes to the Operations Manager for approval.
  • Maintain adequate levels of medical supplies and pharmaceuticals.
  • Ensure adherence to DEA, DHEC, CLIA, and other regulatory agency policies and procedures.
  • Oversee physicians' schedules.
  • Perform other duties as assigned.

Benefits

  • Bonus eligible
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