Registered Nurse, RN - 24/7 Nurse Line
About The Position
Altru's RN career ladder empowers RNs to manage their career growth and pay. This structure values experience, education, and engagement, providing opportunities for advancement and greater responsibilities. The RN Nurse Line performs duties of a Registered Nurse, functioning within nursing practices standards. This role answers phone calls, manages calls to provide telephone triage, assesses patients and provides healthcare information based on accepted protocols and policies. The RN Nurse Line refers the patient to appropriate physicians, hospital, and/or local healthcare center as appropriate. The nurse identifies changes or high risk situations in patient's condition and collaborate with the Call Center team to coordinate services.
Requirements
- ASN RN I
- 6 years or more of RN experience with an ASN/ADN degree OR, 3 years or more of RN experience with a Bachelor of Science in Nursing (BSN) RN II
- 12 years or more of RN experience with an ASN/ADN OR, 6 years or more of RN experience with a BSN RN III
- Masters/Doctorate of Nursing
- Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources
- Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources
- Temporary RN license accepted prior to start.
- Must hold an unencumbered nursing license prior to start.
- Proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Responsibilities
- Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner.
- Develops a plan of care based on assessment that reflects the patient's physical, psychological, social, educational, developmental and rehabilitative needs based on patient's age, ethnic origin, economic status, lifestyle, creed or philosophical beliefs.
- Assesses the patient's condition and nursing needs, sets goals, and prescribes appropriate nursing actions to meet those goals and the physical, psychological, social, and rehabilitative needs of the patient, including discharge planning.
- Assesses, intervenes, and reassesses the patient's self-report/symptoms of pain promptly and takes appropriate action according to standard operating procedure.
- Establishes and maintains communication and utilizes educational opportunities with patients and other significant individuals.
- Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR.
- Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request.
- Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations.
- Identifies high risk situations and takes appropriate action according to standard operating procedure.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
Benefits
- health plan
- 401(k) retirement plan
- dental plan
- vision plan
- life and disability insurance
- education assistance
- paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
