Registered Nurse - Practice Coordinator - Urology

Baptist Health Care•Pensacola, FL

About The Position

The RN - Practice Coordinator collaborates with providers to coordinate day-to-day patient care and oversees clinical operations and clinical staff. The position is responsible for staffing, recruitment, onboarding, training, performance management, and employee development, as well as ensuring completion of annual competencies, required certifications, and mandatory education. The role promotes high-quality patient care, regulatory compliance, and operational excellence. The coordinator supports providers and clinical staff, maintains patient flow, and performs nursing and practice duties that include preparing patients for providers; maintaining supplies, rooms, and medications; performing and tracking tests and results; assisting providers and nurses; documenting and maintaining charts; and performing front office duties when required. The position also develops individualized plans of care with physician approval, educates patients, communicates provider instructions, and maintains current professional knowledge, certifications, and licensure.

Requirements

Technical Diploma/Certificate in Nursing or an Associate Degree in Nursing.
At least 2 years of nursing experience.
Registered Nurse license in Florida or an eligible compact state, required upon hire.
BLS for Healthcare Providers certification from the American Heart Association, required upon hire.
Demonstrated proficiency in acute and chronic care nursing knowledge and skills.
Understanding of quality improvement and patient satisfaction.
Ability to provide patient-centered care with sensitivity, respect, and understanding.
Ability to assess patient needs, prioritize care, and make sound clinical decisions.
Ability to provide excellent customer service.
Ability to maintain patient confidentiality in accordance with HIPAA guidelines.
Effective written and oral communication skills when interacting with coworkers, management, providers, patients, and internal and external customers.
Ability to coordinate and manage multiple responsibilities while ensuring quality patient care and operational efficiency.
Competence using computers and related software applications.
Ability to work in a fast-paced, often stressful environment while maintaining a respectful, caring, calm, and professional manner.

Nice To Haves

Bachelor's Degree in Nursing.

Responsibilities

Maintain high standards of clinical outcomes while providing effective patient care.
Oversee daily clinical operations and supervise clinical team members, including assessing staffing needs, recruiting and selecting candidates, coordinating onboarding and orientation, providing training and professional development, and managing performance through coaching, counseling, and corrective action as appropriate.
Ensure team members complete annual competencies, mandatory education, and required certifications on time.
Collaborate with ancillary departments on clinical audits and compliance activities, including high-level disinfection, staff competencies, pharmacy sample logs and medication storage, and hand-washing technique audits; provide documentation to ancillary departments and the Practice Manager as appropriate.
Coordinate with departments such as Bio-Med for equipment maintenance, annual calibration checks, warranty needs, and repairs.
Support medical providers and maintain open communication about quality care standards, communication, and clinical operations.
Maintain documentation and reporting, and develop and implement plans to meet regulatory requirements and clinical and budgetary management functions.
Prepare patients for providers; maintain supplies, rooms, and medications; perform and track tests and results; assist providers and nurses; document, review, and maintain charts; and perform front office duties when required.
Maintain patient flow in clinical areas.
Process orders for medical supplies and medications to maintain current inventory according to ordering protocols.
Clean, package, and sterilize instruments and procedure supplies according to regulatory standards.
Clean exam rooms and equipment according to regulatory standards.
Maintain office licensures required by state agencies and ensure they are posted as required.
Develop and document individualized plans of care with physician approval and support, prescribing interventions based on assessment data to achieve expected outcomes.
Provide educational materials to patients and communicate provider advice and instructions.
Maintain current knowledge, certifications, and licensure, and pursue professional growth and development.