Registered Nurse, OP Supervisor Scottsdale

City of Hope•Scottsdale, AZ

About The Position

The Registered Nurse, OP Supervisor leads Medical Assistants, the Admixture Infusion team, and other staff as needed in providing clinical services at Outpatient Care Centers. The Supervisor plans, leads, and coordinates activities and staff to meet high standards for quality and safety while maintaining effective operational and staffing controls. Working alongside clinical and administrative leaders, the role consults on clinical practice, equipment needs, nurse recruitment and training, and clinical care concerns. The Supervisor oversees Outpatient Care Center Infusion Registered Nurses, Medical Assistants, and assigned support employees, as well as safety and patient-care processes and patient flow. The role promotes quality care for oncology patients during treatment and performs other clinical duties as directed by leadership.

Requirements

  • Three years of experience in Oncology Infusion.
  • Bachelor of Science in Nursing (BSN).
  • Arizona Registered Nurse License or a Registered Nurse License from a Compact State.
  • American Heart Association (AHA) Basic Life Support (BLS) upon hire.
  • Oncology Nursing Society (ONS) Fundamentals of Chemotherapy Biotherapy Administration Provider card.

Responsibilities

  • Ensure efficient patient flow and provide a positive, compassionate experience for patients, caregivers, families, and other stakeholders.
  • Use evidence-based clinical knowledge to assess the appropriateness of patients for evaluation and treatment.
  • Oversee the site's Quality Program in collaboration with the Director.
  • Develop and execute departmental goals with the Director in support of the organizational mission and strategic plan.
  • Assist and coach the team in executing departmental processes, goals, and Key Performance Indicators (KPIs).
  • Use sound fiscal judgment to maintain financially sound daily operations.
  • Identify opportunities for organization and workflow improvement by applying lean thinking to departmental operations.
  • Develop, track, and improve department quality metrics.
  • Assist in developing and implementing department procedures, policies, and processes.
  • Support ongoing employee growth and development for new and current direct reports.
  • Use critical thinking to make independent judgments.
  • Perform other clinical duties as directed by leadership.
  • Collaborate with the Lead RN to construct daily staffing schedules and ensure adequate staffing for patient care services.
  • Lead and coordinate Medical Assistants, the Admixture Infusion team, and other staff as needed.
  • Consult with clinical and administrative leaders on clinical practice, equipment needs, nurse recruitment and training, and clinical care concerns.
  • Oversee Outpatient Care Center Infusion Registered Nurses, Medical Assistants, assigned support employees, safety and patient-care processes, and patient flow.
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