Registered Nurse - International Clinical Program Coord - 8 Hour Days

Cedars-Sinai Medical Center•Los Angeles, CA

4d•Onsite

About The Position

Cedars Sinai, an award-winning healthcare organization, is seeking an International Clinical Coordinator. This role is crucial in empowering patients and their caregivers by providing education on clinical options, guiding them through the decision-making process, and assisting with realistic goal setting. The coordinator will establish and manage care plans tailored to individual patient and caregiver needs, preferences, beliefs, and values. This position also involves contributing to patient services performance improvement and business development initiatives. The coordinator will collaborate with internal Cedars Sinai staff, other departments, external referral agencies, and guarantors to enhance the patient experience and support the organization's business health. Key responsibilities include managing the intake and coordination process for international patients from initial contact through medical service completion, which encompasses triage, medical documentation review, specialist presentation, care plan establishment, financial coordination (self-pay estimates or insurance verification/authorization), visa support, scheduling, concierge services, and discharge planning. The role requires interaction with various internal and external entities such as embassies, physicians, insurance providers, and referral agencies, serving as a primary resource for patient inquiries and concerns throughout their medical journey. The plan of care will be continuously reviewed and revised for appropriateness, with the coordinator assisting in the development of comprehensive diagnostic and treatment plans through interdisciplinary input and weekly meetings. Active participation in patient services, quality improvement, and business development initiatives is expected, including monitoring Key Performance Indicators and supporting business development efforts.

Requirements

Bachelor's Degree in Science, Nursing
3 years experience in an acute care setting (transplant, cancer, breast, pre-natal)
RN State License - Upon Hire
Registered Nurse ANCC Specialty Certification - 1 Year

Nice To Haves

Master’s of Science, Nursing
preferred experience with program development and implementation of navigator programs.

Responsibilities

Establishes and revises the plan of care for appropriateness on an on-going and timely basis as directed by the patient’s care team.
Assists in the development of a comprehensive diagnostic/treatment plan related to the patient's needs, through interdisciplinary input and attendance at weekly meetings.
Manages clinical data throughout all phases of patient care from initial referral to follow-up.
Evaluates clinical data and participates in clinical/ patient rounds.
Develops, coordinates, implements and evaluates educational programs/ projects for patients/caregivers, nursing staff and assigned members of the support staff.
Provides educational sessions for patients/caregivers and other clinical staff throughout the Medical Center as appropriate.
Provides leadership in developing standards of care for patients undergoing new therapies, demonstrates knowledge and follows the approved protocol for specialized nursing care.
Tracks volume of referrals and transports, measures outcomes.
Actively works to increase in the number of procedures, and patient participation in various clinical and research programs and outreach activities.
Recommends, develops, and implements policy/protocol revisions and performance improvement activities based on current standards.
Utilizes a systematic approach to assess educational needs in collaboration with all levels of nursing and medical personnel and evaluates the effectiveness and efficiency of educational programs.
Collaborates throughout the Cedars-Sinai Health system (CSHS) in initiating and implementing educational programs.
Independently coordinates patient programs, projects and events with Nursing, medical center departments and communities across the health care continuum.
Serves as a resource and consultant for educational programs throughout the Cedars-Sinai Health System.
Promotes/ facilitates research by facilitating inter and intra-departmental research, promoting collaborative research and utilizing education and clinical research findings to design/ revise education programs throughout the Cedars-Sinai Health System.
Actively works to create new transfer agreements with local hospitals, works to build new referral relationships with key physician groups and hospitals in Southern California.