Registered Nurse Case Manager - FlexStaff
About The Position
FlexStaff is hiring a Care Delivery Manager RN for an on-site position in Queens, New York, with orientation in the Bronx. The position is temp to perm and pays $74 per hour. The role supports nursing standards of excellence through advanced professional education and high-quality care delivery, and calls for a strong background in community health or homecare and management experience. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour lunch. The manager supports care planning and coordination, site staffing and operations, regulatory compliance, incident management, and the performance and development of direct reports.
Requirements
- Degree from an NLN-accredited nursing school (RN, BSN required) or at least five years of experience in a health care setting.
- Successful completion of an accredited nursing program.
- Strong background in community health or homecare.
- Solid management experience.
Nice To Haves
- Baccalaureate degree is highly desired.
- Case Management Certification is recommended within two years of employment.
- Bilingual ability is preferred.
Responsibilities
- Review and ensure effective development and execution of personalized care plans to improve participant satisfaction and outcomes.
- Facilitate and complete Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDRs), and other meetings, including necessary attestations; support and collaborate with the Virtual IDT as needed.
- Serve as manager on call during non-operational hours at physical sites, complete follow-ups and documentation, and initiate grievances on behalf of participants or caregivers in a timely manner.
- Run necessary Clinical Delivery reports.
- Participate in and represent the Community Health Nurse (CHN) in IDT activities.
- Balance and allocate staffing and related resources throughout the site, ensuring adequate team assignments and coverage.
- Communicate with the IDT and other necessary parties to coordinate care consistent with participants’ health care needs and goals.
- Collaborate with clinicians to review UAS assessments and the UAS analyzer system for accuracy.
- Ensure incidents are investigated and addressed, and that Level 2 investigations and documentation are completed promptly in accordance with organizational regulations.
- Ensure participant documentation is complete and accurate, including enrollment, disenrollment, electronic or paper medical records, and other clinical notes.
- Collaborate with Human Resources on interviews, coaching, and disciplinary actions as needed.
- Assist with staff onboarding and professional development training, promote a continuous learning environment, and ensure compliance with policies, procedures, and federal and state regulations.
- Evaluate direct reports’ performance and competency, provide ongoing informal feedback, counseling, and support, and complete annual performance reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
