Registered Nurse - Case Management

ERP International•Glendale, AZ

2d•Onsite

About The Position

ERP International is seeking a full-time Registered Nurse - Case Management to support the 56th Medical Group at Luke AFB, Arizona. The role provides case management, care coordination, and discharge/disposition planning for inpatient and outpatient settings, supporting service members, veterans, family members, and caregivers with complex health care needs. These needs may involve acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses, combat stress, traumatic brain injury residuals, community adjustment, addictions, and other health problems. The nurse coordinates care across providers, levels, and sites of care, addressing psychosocial, nursing, and medical needs through multidisciplinary patient care management. The position involves assessing patients and families, developing and implementing individualized plans of care, connecting patients with appropriate services, advocating and providing education, documenting and monitoring care, and evaluating outcomes and resource utilization. The nurse also participates in the Case Management Program, interdisciplinary meetings, staff orientation and training, and program evaluation while following applicable DoD, Air Force, facility, and professional standards. The schedule is Monday through Friday, nine hours between 7:00 a.m. and 5:30 p.m., with a one-hour lunch. The specific schedule depends on the department. No weekends or holidays are required. ERP offers full-time W-2 employment options and comprehensive benefits.

Requirements

Minimum Associate of Science in Nursing (ASN); a Bachelor of Science in Nursing (BSN) is preferred.
At least three years of full-time clinical case management experience for ADN/ASN applicants, or two years for BSN applicants, working with adults, children, families, seniors, and groups.
Current, full, active, unrestricted Registered Nurse license in any state.
Certified Case Manager (CCM) certification from the Commission for Case Management or certification from the American Nurses Credentialing Center (ANCC), or certification eligibility with the required case management experience.
Current AHA or ARC BLS Healthcare Provider certification.
Ability to pass a government background check/security clearance.
Knowledge and skills in case management assessment, planning, facilitation, care coordination, communication, and patient and caregiver advocacy.
Knowledge of medical privacy and confidentiality requirements, including HIPAA, and accreditation standards of AAAHC and The Joint Commission.
Familiarity with computer applications and software, including Microsoft Office, MS Outlook, and the internet.
Ability to communicate tactfully and effectively with people who may be ill, uncooperative, fearful, emotionally distressed, or occasionally dangerous.
Organization, problem-solving, and communication skills to explain medical requirements professionally and courteously to patients, caregivers, and medical and non-medical staff.

Nice To Haves

Bachelor of Science in Nursing (BSN).

Responsibilities

Identify and assess patients and families for case management using referrals, discharge planning, the Medical Evaluation Board process, and other sources.
Collect and evaluate patients' physical, emotional, psychological, social, and medical information through direct contact and other relevant sources.
Develop individualized plans of care with short- and long-term goals, objectives, and actions, collaborating with patients, caregivers, providers, and the health care team.
Guide patients and caregivers through the health care system, coordinate services and referrals, and advocate for patients and their families.
Promote adherence to treatment plans and provide health care instruction based on identified learning needs.
Coordinate care across alternate health care settings and the home environment, using military and community resources to support access, safety, wellness, quality of life, and cost-effective care.
Document and update treatment plans, maintain required records and data, and follow applicable DoD, Air Force, facility, and agency guidelines.
Monitor and evaluate treatment-plan adherence and response, follow-up, care timeliness, outcomes, interventions, and resource utilization.
Monitor and evaluate the facility's case management program in accordance with applicable policies and guidelines.
Participate in all phases of the Case Management Program and help ensure that it meets established standards of care.
Develop and implement local case management strategies and tools, including approaches for inpatient, outpatient, onsite, and telephonic case management.
Integrate case management with utilization management and nursing case management with social work case management.
Maintain liaison with community agencies and organizations and collect and document patient care data accurately.
Coordinate and participate in interdisciplinary, facility, and care coordination meetings and contribute relevant clinical nursing and case management knowledge.
Participate in staff orientation and training and, as needed, serve on facility committees, work groups, and task forces.
Complete medical record documentation, coding, tracking logs, data reporting, required electronic medical record training, facility orientation, and mandated case management training.
Comply with equal employment opportunity, infection control, safety, and applicable local MTF, Air Force, and DoD policies and instructions.