Registered Nurse (RN) Care Manager Emergency Room

Advocate Health • Milwaukee, WI

12d • $38 - $57 • Onsite

About The Position

The Registered Nurse Care Manager helps patients transition safely through their hospital stay. The role partners with patients, families, and the care team to assess needs, coordinate services, plan discharges, and support utilization management. It is based onsite at Aurora St. Luke’s Medical Center in Milwaukee, Wisconsin, and is scheduled for three 12-hour shifts per week, from 11:00 a.m. to 11:30 p.m., for 40 hours per week. The schedule includes one weekend off per quarter and one holiday per year.

Aurora St. Luke’s Medical Center is a 938-bed quaternary acute care community hospital serving primarily adult patients and offering advanced oncology, cardiovascular, and neurology care. The organization is recognized for nursing excellence and shared clinical decision-making.

Requirements

• Active Registered Nurse license issued by the state in which the team member practices.
• Bachelor’s degree in Nursing.
• Two years of clinical nursing experience.

Responsibilities

• Conduct comprehensive assessments and create timely care plans and interventions.
• Collaborate and negotiate with patients, families, and the multidisciplinary team to meet goals and preferences.
• Provide continuity of care and discharge planning aligned with regulatory standards.
• Coordinate transfers and handoffs across units and care settings.
• Deliver case management services addressing healthcare access, finances, housing, family dynamics, and adjustment to illness, using community resources.
• Initiate internal and external referrals and accurately document discharge planning and utilization management activities on time.
• Perform concurrent and retrospective reviews using approved criteria.
• Partner with Social Work and support staff to implement safe, effective plans of care.
• Identify and remove barriers to discharge, expedite care delivery, and report care coordination and utilization management outcomes.
• Collaborate with managers, physicians, medical directors, and physician advisors regarding patient status, progression of care, and regulatory compliance.
• Complete utilization management activities, including payer updates, data collection, denial coordination, and avoidable-delay management; deliver CMS notices within required timeframes.
• Build relationships with community agencies and collaborate with Ambulatory Care Management and Continuing Health.
• Educate staff on admission status, acute care criteria, utilization management, care coordination, discharge planning, and regulatory requirements.
• Provide age-appropriate care according to departmental standards.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Potential shift and on-call premium pay, incentives for select positions, and annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level