Registered Client Service Associate - Raleigh, NC

LPL Financial•Raleigh, NC

34d•$26 - $43•Onsite

About The Position

The primary role of the Registered Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The CSA helps the advisor maintain his or her practice and deliver positive results for the advisor’s clients. The ideal candidate will have a strong attention to detail, excellent customer services skills (both verbal and written), and a proven ability to adapt to a changing work environment.

Requirements

Active Series 7 or Series 66 (or Series 63/65 combination) required.
Strong knowledge of financial products and services, with the ability to execute trades and discuss investment recommendations within compliance guidelines.
Excellent communication, interpersonal, and problem-solving skills, with a high level of professionalism, discretion, and ethical conduct.
Highly organized and detail-oriented, with proficiency in Microsoft Office and financial CRM systems; able to work both independently and collaboratively in a fast-paced environment.

Nice To Haves

Bachelor's degree in finance, business or accounting.
Minimum 3 years in financial services, preferably in a client support role.

Responsibilities

Answer phones, schedule appointments, and prepare materials for client meetings
Keep client management systems up to date with client information
Assist with information and documentation requirements for new accounts, transfers, and more
Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs)
Manage account activities that are operational in nature – new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
Educate clients on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc.