Registered Client Relationship Analyst

Morgan Stanley • Bethesda, MD

2d

About The Position

Registered Client Relationship Analysts provide exceptional service to clients and daily support to Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. Through regular client interactions, they build trusted relationships and help clients with everyday needs using a client-first approach. The role supports client service, account administration, advisor business plans and marketing, and general office operations. The position reports to the Business Service Office.

Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship. The stated salary range is $33,280–$88,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award and participation in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component.

Requirements

• High school diploma or equivalent.
• Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA).
• Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Strong attention to detail, organizational skills, and ability to prioritize.
• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Exceptional writing, interpersonal, and client service skills.
• Strong time-management skills.
• Ability to collaborate with others as a team player.
• Ability to work in a fast-paced, evolving environment.
• Adaptability and ability to multitask.
• Goal-oriented, self-motivated, and results-driven.

Nice To Haves

• College degree preferred.
• Two or more years of industry experience preferred.

Responsibilities

• Provide service coverage for an FA, PWA, or team and support the development of new and existing client relationships.
• Execute money movement transactions at the request of clients or the FA/PWA/team.
• Answer general non-investment account questions, including relaying stock positions and account balances such as funds due and margin debit.
• Enter profile information or pre-fill client account documentation in a clerical capacity at the direction of the client or FA/PWA/team.
• Educate clients about or enroll them in digital tools, including MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client or FA/PWA/team.
• Provide existing clients with information about their accounts, including investment objectives and risk tolerance.
• Accept or enter unsolicited orders and enter solicited orders in a clerical capacity at the direction of the FA/PWA/team.
• Assist FAs and teams in delivering their business plans and client service models.
• Support the Financial Advisor or team marketing strategy, including website maintenance.
• Assist with clerical research relating to investment portfolio holdings and performance reporting, and prepare client meeting materials using firm-approved systems.
• Assist with data entry for client needs such as new account opening and financial planning at the direction of FAs/PWAs/teams.
• Remain current on policies, procedures, and new platforms.
• Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.
• Answer inbound calls or make outbound calls with service-request updates, including scheduling follow-up calls with Financial Advisors or teams as needed.
• Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invites with Zoom credentials.
• Maintain travel itineraries, prepare expense reports, and manage the reimbursement process.
• Provide general in-office support, such as copying, filing, and scanning documents.
• Prepare and submit expense reports for processing at the direction of the FA/PWA.

Benefits

• Medical insurance
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Health Savings Account
• Dependent Day Care Savings Account
• Life insurance
• Disability and other insurance plans
• Paid time off, including sick leave consistent with state and local law
• Parental leave
• 10 vacation days annually
• 10 paid holidays
• 401(k)
• Short- and long-term disability
• Special employee perks
• Potential annual discretionary incentive compensation award
• Potential participation in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED