Regional Workforce Coordinator, Northeast Region

Commonwealth of Massachusetts • Middleton, MA

4d • Onsite

About The Position

The Department of Youth Services (DYS) is the juvenile justice agency of the Commonwealth of Massachusetts, dedicated to protecting the public and preventing crime by promoting positive change in the lives of youth in DYS care and custody. DYS aims to reintegrate youth into the community as productive citizens through interventions that build knowledge, develop skills, and promote positive behavioral change. The department collaborates with various agencies, families, and communities to ensure effective services and create pathways to success for young men and women. DYS has undergone program and management restructuring to increase efficiency and effectiveness, especially given budgetary constraints and an increasing juvenile population. This role supports the Northeast Region, assisting with HR activities, overtime tracking, event planning, and regional trainings for residential and community programs.

Requirements

• Possess excellent organizational skills and superior attention to detail.
• Demonstrate self-motivation, resourcefulness, and energy.
• Must be a team player and have outstanding data entry, and proofreading skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and handle multiple projects is essential.
• Must be proficient in Microsoft Office and be a quick study on new computer programs.
• Candidate must be flexible.
• Candidate must have reliable transportation.
• Three years of full-time, or equivalent part-time, professional, administrative, or managerial experience in business administration, business management, or public administration, the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or any equivalent combination of the required experience and the substitutions below.

Nice To Haves

• A Bachelor's degree with a major in business administration, business management, or public administration may be substituted for a maximum of two years of the required experience.
• A Graduate degree with a major in business administration, business management, or public administration may be substituted for the required experience.
• A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Responsibilities

• Assist with and coordinate HR activities for the Northeast Region to ensure consistency in HR services for current and prospective employees.
• Collaborate with the Northeast office by participating in staffing calls, coordinating interviews, and supporting candidates through the hiring process; monitoring and tracking vacancies.
• Assist with staff onboarding process including new hire orientation on an ad hoc basis.
• Draft HR-related documents for Northeast region programs including: Personnel Intake Transaction (PIT) forms for routine, non-complex transactions; Personnel Exit Transaction (PET) forms for resignation/termination/retirements. Ensure that all fields are correct and all data is accurate before submitting to DYS HR unit.
• Serve as the regional point of contact to assist with completion and submission of benefits and leave forms.
• Complete and submit network access forms, including SCR-1 forms for email and JJEMS access.
• Assist the Regional Training Coordinator with organizing regional trainings.
• Draft and submit SSTA Reports-To Changes to DYS HR Unit.
• Draft requisitions via MassCareers and submit to DYS HR for review and posting.
• Attend recruitment fairs and speaking engagements to attract new employees.
• Participate in regional and departmental meetings and committees, including Workforce Development and quarterly Regional Administrative Coordinator meetings.
• Track employee status to determine staffing needs.
• Work with unit Directors to update and circulate office policies; advise regional staff regarding HR related policies and procedures.
• Coordinate HR status updates and maintain HR-related files; provide guidance to regional staff to assist with managing vacancies and overtime.
• Assist with various special projects and coordinating events as needed.
• Direct, assign, and supervise the work of administrative support staff; provide on-the-job orientation and training to employees of a lower grade on matters such as office protocol, phone etiquette, computer systems and HR policies, internal and external communications; Delegate responsibilities such as phone coverage for Regional Office, greeting and escorting guests and other duties as assigned, etc.
• Review and approve time in SSTA for subordinate staff; complete EPRS and work with HR to administer a process for progressive discipline if necessary.
• Perform related duties as required.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed