About The Position

This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise and leadership. Under the direction of the Chief Client Officer, US Services, the Regional Vice President – Client Services plans, organizes, and supervises the activities of direct reports within the client service region, ensuring the effective delivery of products and services to clients, brokers, and carriers. This role maintains a strong focus on revenue growth, client satisfaction and retention, and the achievement of Corporate objectives. It also assists in establishing and leading the client service region to successfully meet defined business objectives, providing strategic and operational leadership across the region. This role plays a critical part in advancing client service excellence and supporting the organization’s overall success.

Requirements

  • Candidates can be located anywhere in the United States.

Responsibilities

  • Plans, organizes, and supervises the activities of direct reports within the client service region.
  • Ensures the effective delivery of products and services to clients, brokers, and carriers.
  • Maintains a strong focus on revenue growth, client satisfaction and retention, and the achievement of Corporate objectives.
  • Assists in establishing and leading the client service region to successfully meet defined business objectives.
  • Provides strategic and operational leadership across the region.

Benefits

  • Work From Home opportunity
  • Excellent Crawford benefits supporting financial, physical, and mental wellness
  • Generous Employee Referral Bonus Program
  • Access to multiple employee discounts
  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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